Philanthropy Operations Manager

Philanthropy Operations Manager

Reporting to the Chief Financial & Operating Officer, the Philanthropy Operations Manager will be a part of a strategic operations team and serve as a partner to the Philanthropy Team, leading the analytics, and donor intelligence that support fundraising effectiveness and success. This position is responsible for transforming donor data into actionable insights that drive portfolio strategy, pipeline development, donor engagement, and stewardship outcomes.

Working collaboratively across teams, this individual ensures that fundraising decisions are informed by accurate data, meaningful analysis, and effective operational processes. The primary responsibilities for this role will include:

• Fundraising Intelligence and Pipeline Development
• CRM and Reporting
• Gift Agreements and Administration
• Donor Communication and Stewardship Operations

Other duties as necessary.

Requirements:

• Bachelor's degree required
• 5+ years of relevant experience in development operations, fundraising operations, donor services, prospect research, advancement services, or a related nonprofit role
• Experience utilizing donor analytics, prospect research tools, wealth screening information, fundraising performance metrics, and CRM reporting to inform strategy and decision-making.
• Demonstrated ability to translate complex data into actionable recommendations for fundraisers, executives, and volunteer leaders.
• Ability to manage complex operational processes involving pledges, gift agreements, restricted gifts, foundation reporting, donor communications, acknowledgements, reminders, and tax substantiation.
• Commitment to accuracy, confidentiality, donor stewardship, process improvement, and data-informed philanthropy operations.
• Strong interpersonal skills and a dedication to professionalism and collegiality with donors, volunteers, community professionals, fundraisers, finance, and cross-functional team members.
• Exceptional time management, planning, and organizational skills; superior attention to detail; ability to multitask and adapt to shifting priorities as necessary.
• Advanced verbal and written communication skills; strong copywriting, editing, and donor-facing communication abilities.
• Computer literacy including all MS Office tools; advanced CRM and Excel skills preferred.

Benefits:

• 401K Matching
• Health Benefits
• HSA or HRA contribution
• Group Term Life Insurance
• Paid time off
• Usual National plus Jewish holidays off
• Other optional benefits available include Dental, Vision, etc.