Outreach & Prevention Manager

Job Classification: Full Time/Exempt

Reports to: Director of Programs

Daya empowers survivors of domestic and sexual violence with culturally specific services and educates the community to end the cycle of abuse.

Core

Job Description:

The Outreach & Prevention Manager provides day-to-day leadership and management of Daya's community outreach, education, training, and violence-prevention initiatives. The Manager develops and implements culturally responsive strategies that increase awareness of domestic and sexual violence, strengthen healthy relationships, expand knowledge of Daya's services, and engage South Asian and broader Greater Houston communities in preventing abuse.

Working closely with the Director of Programs, Client Services leadership, Director of Development, and community partners, the Manager builds sustainable partnerships, coordinates community and agency-hosted events, develops educational materials and curricula, and ensures that outreach and prevention activities are trauma-informed, survivor-centered, evidence-informed, and aligned with Daya's mission, strategic priorities, and funder requirements.

The Outreach & Prevention Manager manages volunteers supporting outreach activities; oversees program budgets, data, evaluation, and reporting; and serves as a key spokesperson and trainer for Daya. The Manager also ensures that community members who disclose abuse or request assistance during outreach activities are connected promptly and appropriately to Daya's helpline and client services.

• Develop and implement a comprehensive annual outreach strategy to increase awareness of Daya's mission and services and engage diverse South Asian and broader Greater Houston audiences
• Establish and maintain an annual calendar of community outreach, education, prevention, and agency-hosted events; coordinate staffing, logistics, materials, and follow-up
• Develop, oversee, and evaluate Daya-hosted community programs and events, including program theme, content, audience, speakers, accessibility, promotion, and evaluation measures
• Build and maintain strategic partnerships with religious institutions, cultural associations, schools and universities, healthcare providers, social-service organizations, businesses, and other community stakeholders
• Strengthen referral pathways and collaboration between Daya and community partners to increase access to culturally responsive services
• Represent Daya at community meetings, coalitions, task forces, conferences, and public events, and serve as a spokesperson when assigned
• Identify potential supporters, sponsors, and funding opportunities encountered through outreach activities and connect them with the Director of Development

• Develop, implement, and continuously improve a comprehensive violence-prevention program addressing domestic violence, sexual violence, healthy relationships, consent, bystander intervention, and community accountability
• Identify innovative and culturally relevant approaches for reaching different segments of the South Asian and broader community, including youth, young adults, parents, elders, faith leaders, and community professionals
• Design and maintain culturally specific, trauma-informed, and evidence-informed curricula, presentations, toolkits, brochures, and other education and prevention materials
• Monitor emerging trends, research, and best practices in domestic violence, sexual violence, prevention, and culturally responsive community engagement, and incorporate relevant findings into programming
• Assess community training needs and coordinate or deliver workshops, presentations, panels, and professional trainings for community members, service providers, volunteers, staff, and Board members
• Establish protocols for responding to disclosures, safety concerns, and requests for services arising during outreach and training activities, including warm referrals to Daya's helpline and Client Services Team
• Collaborate with Client Services leadership to ensure that public education accurately reflects Daya's services, eligibility, confidentiality practices, and current referral processes

• Develop annual program goals, workplans, and performance measures in collaboration with the Director of Programs
• Participate in recruitment, onboarding, and training of outreach and prevention staff, interns, and volunteers, as applicable
• Coordinate outreach staffing and provide orientation, training, resources, and guidance to staff, interns, volunteers, and Board members representing Daya in the community
• Supervise, coach, and support outreach staff, interns, and volunteers, fostering a culture of accountability, collaboration, professional growth, and well-being.
• Address staff, volunteer, partner, and community concerns in accordance with Daya policies and in consultation with the Director of Programs

• Oversee the outreach volunteer program, including…