Community Services Support Associate - Food Pantry

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Full Time Professional Houston, TX, US

2 days ago Requisition

Salary Range: $20.91 To $21.95 Hourly

POSITION SUMMARY:

This position is responsible for assisting with the operations of the GCCSA Food Pantry, including but not limited to the support and coordination of food pantry receipts and delivery of inventory, quality control and Nutrition Education Training, food receipt and delivery, food stocking and required local, state, and federal reporting on all food pantry activities.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Assists in providing a clean, safe and efficient operation of the Food Pantry and its facilities
• Registers and enrolls clients into the Link2
  
  Feed database system for Food Pantry access
• Distributes food baskets to clients on a walk-in basis, and assists clients as necessary
• Picks up food items, food donations, supplies and other materials for use in the Food Pantry
• Assists with the processing of food donations and receipts into Food Pantry operating systems
• Stocks shelves and unloads food deliveries and supplies
• Prepares reports of food pantry, truck logs and Food Pantry maintenance activities
• Coordinates food deliveries to faith-based partners
• Maintains communication between food vendors and suppliers
• Assists with the provision of Nutrition Education training to clients
• Assists with providing information relating to state inspections
• Tracks inventory and the disposition of obsolete, damaged and out-of-date inventory
• Performs inventories of food pantry assets on a weekly basis
• Enters client data and related service notes into GCCSA’s Client Tracking System when necessary
• Participates in and attends Outreach and Community Events on behalf of the Client Services Department and GCCSA
• Complies with all agency, state, and federal regulations relating to the provision of Food Pantry services to eligible clients
• Adheres to all GCCSA agency policies and acts as a role model in the adherence to those policies
• Performs other duties as assigned

KEY KNOWLEDGE, SKILLS AND COMPETENCIES NEEDED

• Haveexcellentcommunicationandpeopleskills,andprovideexcellentcustomerservice;
• Have advanced technological skills and knowledge of Microsoft Office 365 Application Suite, social media, and client-tracking software;
• Haveeffectiveleadershipandorganizationalskills;
• Problem-solve effectively,andmakedata-driven decisions;
• Havefamiliaritywiththe
  
  FederalCSBGAct,TAC,andStateCSBGLaws,Statute sand Regulations;
• Supportandshowrespectforallcolleaguesregardlessofgender,age,ethnicity,race,politics,religion,orbeliefs;
• Promoteaharassment-free environment;
• Beabletoworkindependentlyoronteamsinchallengingworkatmosphere;
• Beabletoprioritizeandbalancemultipleprojectsanddeadlinesinafast-paced,deadlinedrivenenvironment;
• Planandcompletetasksandassignmentson-schedulewithminimalsupervisionusingappropriatejudgment;
• Exerciseappropriatejudgment,discretionandmaintaintheconfidentialityofallGCCSA’sstakeholders;
• Avoidany interestor activity that conflicts withGCCSA’s Standards of Conduct;
• Beexperiencedinconflictresolution;and
• WorkwithintentionalityandintegritytoethicallyupholdGCCSA’smission,values,andgoals.

GCCSA’s work locations vary based on the duties and responsibilities of the GCCSA team member (e.g., office, workstation, classroom, food pantry, warehouse, training and/or counseling rooms). In general, the noise level is usually quiet to moderately noisy.

• People-person
• Adaptable
• Energetic
• Results-oriented
• Respectful
• Critical-Thinker
• Decisive
• Trustworthy
• Inclusive
• Servant-Leader

The following…