Community Services Support Associate - Food Pantry Job Houston area,Texas USA,Non-Profit & Social Impact

Food Pantry Assistant

This position is responsible for assisting with the operations of the GCCSA Food Pantry, including but not limited to the support and coordination of food pantry receipts and delivery of inventory, quality control and Nutrition Education Training, food receipt and delivery, food stocking and required local, state, and federal reporting on all food pantry activities.

Essential Duties and Responsibilities:

Assists in providing a clean, safe and efficient operation of the Food Pantry and its facilities
Registers and enrolls clients into the Link2

Feed database system for Food Pantry access
Distributes food baskets to clients on a walk-in basis, and assists clients as necessary
Picks up food items, food donations, supplies and other materials for use in the Food Pantry
Assists with the processing of food donations and receipts into Food Pantry operating systems
Stocks shelves and unloads food deliveries and supplies
Prepares reports of food pantry, truck logs and Food Pantry maintenance activities
Coordinates food deliveries to faith-based partners
Maintains communication between food vendors and suppliers
Assists with the provision of Nutrition Education training to clients
Assists with providing information relating to state inspections
Tracks inventory and the disposition of obsolete, damaged and out-of-date inventory
Performs inventories of food pantry assets on a weekly basis
Enters client data and related service notes into GCCSA's Client Tracking System when necessary
Participates in and attends Outreach and Community Events on behalf of the Client Services Department and GCCSA
Complies with all agency, state, and federal regulations relating to the provision of Food Pantry services to eligible clients
Adheres to all GCCSA agency policies and acts as a role model in the adherence to those policies
Performs other duties as assigned

Key Knowledge, Skills and Competencies Needed:

Have excellent communication and people skills, and provide excellent customer service;
Have advanced technological skills and knowledge of Microsoft Office 365 Application Suite, social media, and client-tracking software;
Have effective leadership and organizational skills;
Problem-solve effectively, and make data-driven decisions;
Have familiarity with the Federal CSBG Act, TAC, and State CSBG Laws, Statutes and Regulations;
Support and show respect for all colleagues regardless of gender, age, ethnicity, race, politics, religion, or beliefs;
Promote a harassment-free environment;
Be able to work independently or on teams in challenging work atmosphere;
Be able to prioritize and balance multiple projects and deadlines in a fast-paced, deadline driven environment;
Plan and complete tasks and assignments on-schedule with minimal supervision using appropriate judgment;
Exercise appropriate judgment, discretion and maintain the confidentiality of all GCCSA's stakeholders;
Avoid any interest or activity that conflicts with GCCSA's Standards of Conduct;
Be experienced in conflict resolution; and
Work with intentionality and integrity to ethically uphold GCCSA's mission, values, and goals.

Vital Traits:

People-person
Adaptable
Self-starter
Energetic
Results-oriented
Respectful
Critical-Thinker
Decisive
Trustworthy
Inclusive
Servant-Leader

Qualifications and Requirements:

Associate's degree preferred;
High School Diploma or GED required with at least two years' experience working in a customer service-related role.

Communicates and comprehends information and ideas in English

Physical Demands:

remain in a stationary position at least 50% of the time;
move about various locations to access office equipment;
occasionally ascend/descend a ladder to assess and/or service equipment;
observe details at close range;
move items weighing up to 75…