Navigator RN

Job Summary and Responsibilities

As a Navigator RN, you will provide expert nursing guidance and support to patients as they navigate complex healthcare journeys. Every day you will assess patient needs, educate on treatment options, coordinate care across multiple providers, and facilitate access to resources, acting as a central point of contact. To be successful, you will demonstrate strong clinical knowledge, exceptional communication and problem‑solving skills, and a compassionate, patient‑centered approach to ensure seamless and informed care.

• Performs case finding to ensure maximum number of patients are contacted during high stress points
• Introduces the navigation services with intent to coordinate care, decrease potential barriers to care, and to assess potential additional resources to support needs of the patient or family
• Initiates contact with all newly identified patients via face to face meeting, telephone, e‑mail, or mail as soon possible, and completes the patient needs assessment within the required timeframe of initial patient contact
• Educates patients/family on disease specifics, processes, and treatment options or appropriate clinical trials to enable patient‑led treatment decisions
• Establishes and Coordinates a supportive care plan with goals and interventions based upon treatment and individual patient/caregiver needs, preferences, beliefs, and values; and up‑dates the plan as changes occur
• Throughout the care continuum, identifies, advocates, and Coordinates patient access to community support services and System’s resources based upon identified recommendations from the healthcare team, patient needs, and/or insurance coverage

• Bachelors Of Nursing Bachelor's Degree ‐ Nursing
• Three (3) years of patient care experience in the applied area
• Experience in program development
• Registered Nurse: TX
• Basic Life Support - CPR, within 14 - days

Baylor St. Luke’s Medical Center is a 1,045-bed facility located in the Texas medical center, a joint venture with Baylor College of Medicine.