Patient Care Coordinator- Float- BT & LBJ

About Us

Harris Health is the public healthcare safety‑net provider established in 1966 to serve the residents of Harris County, Texas. As an essential healthcare system, Harris Health champions better health for the entire community, with a focus on low‑income uninsured and underinsured patients, through acute and primary care, wellness, disease management and population health services. Ben Taub Hospital (Level 1 Trauma Center) and Lyndon

B. Johnson Hospital (Level 3 Trauma Center) anchor Harris Health's robust network of 39 clinics, health centers, specialty locations and virtual (telemedicine) technology. Harris Health is among an elite list of health systems in the U.S. achieving Magnet® nursing excellence designation for its hospitals, the prestigious National Committee for Quality Assurance designation for its patient‑centered clinics and health centers and its strong partnership with nationally recognized physician faculty, residents and researchers from Baylor College of Medicine;
McGovern Medical School at The University of Texas Health Science Center at Houston (UTHealth); and The University of Texas MD Anderson Cancer Center.

At Harris Health, we prioritize the well‑being of our most valuable asset—our people—ensuring a culture of compassion, collaboration and excellence in serving Harris County's most in need. With integrity and accountability at our core, we commit to “leading with love,” embodying our dedication to quality care, education, and a steadfast respect for every individual's contribution to our mission.

The Patient Care Coordinator (PCC) is responsible for coordinating activities to facilitate patient care, including monitoring, maintaining, and promoting patient compliance with disease management, wellness/preventive services, appointments, scheduling, referrals, tests, and follow‑up visits. The PCC serves as a point of contact, advocate, and information resource for patient, family, care team, payers, and community resources. The coordinator facilitates patient access to appropriate resources and utilization of available systems and processes.

The PCC complies with quality standards and practices necessary to meet outcome targets for patient populations. All of the above reference activities can occur telephonically, in‑clinic, and/or in the patient’s home.

• Education/Licensure/Specialized Training:
  Graduate of an accredited school of Nursing.
• Licensure/Certification:
  Current licensure as Licensed Vocational Nurse in the state of Texas.
• Basic Life Support:
  From a hospital‑based American Heart Association (AHA) approved program.
• Work Experience:
  
  Three (3) years experience in acute or post‑acute care.

Previous experience in caring for chronic disease patients preferred.

Previous experience in care coordination, case management or home health preferred.

• Communication
  
  Skills:
  
  Above average verbal (heavy public contact); bilingual skills required. Preferred language:
  Spanish.
• Writing/Composing:
  Correspondence and reports.
• Other
  
  Skills:
  
  Analytical medical terms, PC word processing.
• Equipment Operated:
  Computer and other office equipment.
• Work Schedule:
  
  Weekends flexible, overtime, travel 75%.
• Other Requirements:
  • Strong organizational and interpersonal skills.
  • Attention to detail.
  • Proficiency in technology communication (e.g., email).
  • Ability to handle difficult situations involving patients, physicians, or others professionally.
  • Competence in Microsoft Office (Excel, Word, PowerPoint, SharePoint, Outlook).