Ambulatory Care Manager

ASC Manager

Townsen Memorial Health System is hiring for an ASC Manager for our Med Center location in Houston, Texas. The ASC Manager role will be responsible to help maintain the day-to-day operations and ensure processes are being monitored and actioned as needed and will oversee the staff.

Essential Functions:

• Monitors and reinforces policies, procedures and ethical conduct
• Provides oversight and training to the intake, front desk, medical assistants and scheduling departments
• Resolves issues in a real-time environment, including customer service issues and patient complaints
• Oversees staff regarding work assignments, clinical priorities and performance issues of clinical staff
• Monitors budget and assist accountants with invoice verifications for payments
• Develops and implement office policies and procedures
• Maintains medical and staff records
• Orders medical and office supplies
• Makes occasional bank deposits
• Reviews and approves employee timesheets
• Helps to build a culture of respect, accountability and trust
• Ensure compliance with current healthcare regulations, medical laws and high ethical standards
• Performs other related duties as assigned to

Ensures the pre-operative and post-operative area has a clean and therapeutic environment for all patients at all times. Gives instructions to patients as instructed by physician or physician assistant. Ensures supplies and equipment needed are available and in good working order. Admits the patient to the unit and prepares him/her for the scheduled procedure. Makes initial assessment and determines the nursing needs of the patient, communicates additional discharge needs when applicable (transportation, durable medical equipment).

Explains nursing procedures and actions taken to help reduce anxiety. Identifies patients physical and mental status. Monitors the patients medical condition and reports any significant changes to the admitting physician or anesthesiologist. Assures surgical consent, pre-operative test results and History and Physical are in the medical record prior to proposed procedure. Pre-op and post-op calls to patients. Reports any important health history facts to the operating room nurse/medical director.

Gives patients and family members emotional support as necessary. Documents patient care delivered, accurately in the medical record. Implements doctors orders in a timely and accurate manner. Educates patients and family. Develops and maintains an effective working relationship with patients, families, visitors, and other Center employees. Documents concisely, precisely, and accurately on all records or documents as indicated by policy.

Understands and maintains clinical competencies (general, age specific and drug administration). Demonstrates clinical problem solving and critical thinking. Makes decisions using evidence based analytical approach. Plans for routine events and anticipates/prevents and manages/evaluates emergent situations. Completes patient care responsibilities in a timely manner with accurate documentation. Uses downtime efficiently, aware of team members workload and constantly offers assistance and responds positively to requests for assistance from other team members.

Adapts to unexpected changes. Effectively acclimate to various work schedules to achieve high quality of care. Protects patient and family privacy rights and maintains confidentiality of patient records in accordance to policy and procedure and HIPAA requirements. Follows all safety rules on the job. Reports all accidents promptly and corrects minor safety hazards. Communicates with peers and management regarding any hazards identified in the workplace.

Maintains established Center/Departmental policies and procedures. Adheres to the company standards of business conduct.

Knowledge, Skills, and Abilities:

• Strong nursing knowledge and skills in clinical area(s) of responsibility
• Exercises good judgment, demonstrates effective critical thinking skills
• Flexible, able to prioritize and address multiple responsibilities concurrently
• Works effectively under stress and frequently changing job requirements/situations
• Strong organization and communication skills
• Strong attention to detail and thorough in completing assigned tasks
• Ability to adequately diagnose, plan and implement nursing interventions and evaluate patient condition
• Compliance with facility policies and procedures
• Compliance with continuing and mandatory education programs

Education and Experience:

• Graduate from an accredited school of nursing.
• Registered Nurse in the State of Texas;
  License must remain active and unencumbered while employed.
• Five (5) years clinical experience in the operating room.
• One (1) year in a leadership role.
• Basic Life Support (BLS) certified or must be obtained within thirty (30) days of hire.
• Advanced Cardiac Life Support (ACLS) certified or must be obtained within thirty (30) days of hire.
• Pediatric Advanced Life Support (PALS) certified or must be obtained within thirty (30) days of hire.

Benefits:

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