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Point Of Entry Nurse (POE) - Houston Methodist Hospital

At Houston Methodist, the Point of Entry Nurse (POE) is a licensed registered nurse (RN) who is responsible for facilitation of the functional and operational aspects for patients' entrance into the hospital. This position provides support to hospital units through the facilitation and coordination of patient flow and bed utilization. The POE Nurse position collaborates with clinical staff and interprofessional health care team to ensure resource utilization is appropriate to the patient's clinical needs and within covered benefits.

This position ensures a compassionate, integrated, multi-disciplinary case approach which supports health caregivers to provide the highest quality, most clinically appropriate admission placement of patients, while promoting the most cost-effective utilization of the hospital's resources for those patients admitted to the hospital. The POE Nurse position ensures the most appropriate placement of patients as it relates to floors, rooms and campus, evaluating current and future needs for optimal patient care and reviews for intake and placement, external patients are clinically appropriate.

Qualifications:

• Graduate of education program approved by the credentialing body for the required credential(s) indicated below in the Certificates, Licenses and Registrations section
• Bachelor's degree preferred

Experience:

• Two years as a registered nurse in an acute care hospital setting
• Bed placement experience highly preferred

Licenses and Certifications

Required:

• RN
  - Registered Nurse
  - Texas State Licensure
  - Texas Board of  Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency)

Skills and Abilities:

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations.
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Understanding of pre-acute and post-acute venues of care and post-acute community resources
• Strong assessment, organizational and problem solving skills as evidenced by capacity to prioritize multiple tasks and role components
• Ability to work independently and exercise sound judgment in interactions with physicians, payors, and patients and their families
• Must have critical thinking, advanced communication, negotiation and collaboration skills
• Must have good organizational and time management skills
• Understands and adheres to all pertinent federal, state and Houston Methodist regulations, laws, and policies as they presently exist and as they change or are modified
• Well versed in computer skills of the entire Microsoft Office Suite (Access, Excel, Outlook, PowerPoint and Word)
• Demonstrates knowledge of obtaining information in the electronic medical record as appropriate

Essential Functions:

• Collaborates to foster healthy relationships in the work environment. Maintains a good rapport with the Emergency Department (ED), physicians and their office staff to streamline patient entry to the hospital, receiving admitting orders and special request concerning each patient. Coordinates with case manager to escalate cases.
• Demonstrates teamwork by awareness department activities, consistently offering assistance, and responding positively to requests for assistance. Works closely with ED physicians, social workers and case managers to identify alternate level of care/treatment plan for patients who do not require admission.
• Identifies levels of organizational conflict and applies tools to effectively resolve concerns, complaints or conflict with patients, families, physicians and other interprofessional health care team members. Facilitates bed issue resolution when conflicts arise.
• Oversees patient placement in appropriate…