Clinical Manager- Brookhollow

About the Role

The Clinical Manager at Care for Kids is a hybrid clinical‑administrative leader who keeps the clinic running smoothly every single day. You will split your time between hands‑on clinical shifts and critical management responsibilities — from scheduling and staffing to compliance, team coaching, and KPI performance. This role reports directly to the Director of Operations and the Management Team.

You will receive a fixed annual salary that encompasses both your clinical and administrative responsibilities, as outlined below:

Clinical Hours – 30 hrs/week Clock in for all scheduled clinical shifts as assigned.

Administrative Hours – 10 hrs/week Administrative tasks may be completed during or outside of your scheduled clinical shifts, offering flexibility in how you manage this time.

• Licensed Vocational Nurse (LVN)
• 5+ years of lead or management experience in a clinical setting
• Minimum 3-5 year of medical office management experience
• BLS Certification (current)
• Flexible availability:
  Full-time + on‑call

• Active Texas RN license
• Bilingual:
  English / Spanish
• Experience with urgent care or pediatric settings
• Familiarity with EMR and online check‑in platforms

• Work scheduled clinical shifts.
• Support team members during clinical hours or scheduled shifts.
• Cover call‑ins and fill staffing gaps during scheduled shifts.

• Receive scheduling requests from team members by the 10th of each month.
• Submit draft schedule to HR and Director of Operations by the 15th.
• Coordinate with regional Clinical Managers to build a cohesive regional schedule.
• Release and distribute final schedules to the clinical team by the 20th.
• Maintain FTE requirements; proactively manage staffing to avoid overtime.
• Continuously review resumes with the Talent Acquisition Specialist and conduct second and third‑round interviews — the hiring process never stops.

• Conduct detailed weekly inventory of medical and office supplies; submit orders by EOD every Tuesday based on thresholds and budget.
• Complete all Operational reports and provide Operations Director.
• Ensure standards of care are adherence to clinical/operational guidelines.

• Hold monthly all-staff meetings covering emergency code review, policy updates, and skills coaching.
• Conduct one‑on‑one coaching with staff members.

• Address patient concerns and reviews, NPS survey scores.
• Identify flow and daily operation issues and bottlenecks.

Care for Kids is an equal opportunity employer. We are committed to building diverse, high‑performing teams.