Compliance Specialist, Pharmaceutical

Recognized as a “Best Place to Work Modern Healthcare” – Join a team where people come first. At Vital Care, we are committed to creating an inclusive, growth-focused environment where every voice matters.

Vital Care is the premier pharmacy franchise business with franchises serving a wide range of patients, including those with chronic and acute conditions. Since 1986, our passion has been improving the lives of patients and healthcare professionals through locally‑owned franchise locations across the United States. We have over 100 franchised Infusion pharmacies and clinics in 35 states, focusing on the underserved and secondary markets.

We know infusion services, and we guide owners along the path of launch, growth, and successful business operations.

• Comprehensive medical, dental, and vision plans, plus flexible spending, and health savings accounts.
• Paid time off, personal days, and company‑paid holidays.
• Paid Paternal Leave.
• Volunteerism Days off.
• Income protection programs include company‑sponsored basic life insurance and long‑term disability insurance, as well as employee‑paid voluntary life, accident, critical illness, and short‑term disability insurance.
• 401(k) matching and tuition reimbursement.
• Employee assistance programs include mental health, financial and legal.
• Rewards programs offered by our medical carrier.
• Professional development and growth opportunities.
• Employee Referral Program.

The Compliance Specialist reports directly to the Senior Director of Compliance and Privacy and provides operational support for the Company’s Compliance Program. This position assists with monitoring, education, documentation, and implementation activities designed to promote adherence to applicable federal and state laws, regulations, and internal policies. The Compliance Specialist is expected to maintain the confidentiality of sensitive, proprietary, and protected information and to conduct all activities consistent with the Company’s Code of Conduct, Compliance Program, and non‑retaliation principles.

• Provide operational and administrative support for the Company’s Compliance Program, including assistance with the development, implementation, and ongoing monitoring of the seven elements of an Effective Compliance Program, as outlined by the Office of Inspector General (OIG).
• Assist with monitoring compliance with applicable federal and state laws, regulations, accreditation standards, and internal policies related to corporate operations and franchised locations.
• Serve as a compliance resource to corporate leadership and franchised locations by maintaining effective working relationships and providing support on compliance‑related matters, as requested.
• Support franchised locations in maintaining their local Compliance Programs, as applicable, consistent with corporate compliance guidance.
• Assist with maintaining compliance‑related policies, procedures, templates, and supporting documentation, including version control, tracking, and periodic review activities.
• Support compliance recordkeeping and documentation efforts, including training records, investigation files, corrective action plans, risk logs, and program metrics.
• Support the coordination, tracking, and maintenance of compliance‑related education and training activities, including new hire and annual training requirements.
• Monitor and assist with tracking emerging compliance risks, regulatory changes, enforcement trends, and industry best practices, escalating issues and trends to leadership as appropriate.
• Assist with compliance monitoring and auditing activities, including data collection, tracking findings, maintaining audit tools or logs, and supporting follow‑up activities.
• Support the development, tracking, and reporting of compliance initiatives, corrective actions, and performance metrics for internal leadership and compliance governance purposes.
• Assist with the intake, review, documentation, and coordination of compliance‑related questions or concerns, including support for investigations and follow‑up activities, as directed.
• Provide support for privacy and confidentiality initiatives,…