Director, Quality Assurance Compliance

Overview

Alcon is seeking a Director of Quality Assurance Compliance (Management Path) to lead Quality Systems, Complaints, and Supplier Quality Management processes at the Houston Manufacturing Site.

• Lead and direct teams, developing and implementing strategies for departmental success and alignment with company goals.
• Manage Quality Systems (Internal/External Audits, Document Control, Change Control, Training), Complaints, and Supplier Quality Management processes to ensure compliance with cGMP, Health Authority, Alcon Quality Manual requirements, and ISO standards.
• Facilitate the implementation of the Quality Strategy and support governance processes.
• Identify opportunities for improved process efficiencies and implement changes.
• Advise on policy, conduct training sessions, and manage quality systems to ensure compliance with regulatory requirements.
• Provide oversight of Supplier Quality activities, including supplier risk assessment, supplier audits, business continuity projects, and timely investigation into non‑conforming supplier‑related events.
• Make significant decisions within the division, approving departmental budgets and major projects.
• Allocate resources to lead, plan, and execute project activities in alignment with site initiatives and budgetary requirements.
• Lead audit preparation activities for the site and actively participate in external audits by Notified Bodies and Health Authorities.
• Provide oversight for the Site Internal Audit, External Audit, and Supplier Quality programs, Escalation / Field Action Assessment / Recall, Management Review, Document Management, and periodic reporting of key facility metrics.
• Interact effectively with Global Compliance, Quality Systems, and External Supplier Quality groups and ensure site representation during discussions/communications about new and evolving regulatory requirements, global quality initiatives, and other quality community topics.
• Drive continuous improvement initiatives to enhance the site quality system and product quality, ensuring compliance with governing regulations and corporate procedures.

• Bachelor’s Degree or equivalent; or as a function of experience: high school +18 years, Associate’s +14 years, M.S. +7 years, PhD +6 years.
• Fluency in English (reading, writing, understanding, communicating).
• Minimum 10 years of relevant experience in quality assurance/compliance.
• Minimum 6 years of demonstrated leadership experience.
• Experience with cGMP, ISO standards, and quality systems.

Onsite – 5 days per week at the Houston Manufacturing facility.

Travel: 5%

Relocation assistance:
Yes

Sponsorship assistance:
No

Alcon provides a robust benefits package including health, life, retirement, flexible time off for exempt associates, PTO for hourly associates, and much more.

ALCON IS AN EQUAL OPPORTUNITY EMPLOYER AND PARTICIPATES IN E-VERIFY. Alcon takes pride in maintaining an inclusive environment that values different perspectives and our policies are non‑discriminatory in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to  and let us know the nature of your request and your contact information.