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Call Center QA Specialist: Elevate Quality & Coaching

Job in Houston, Harris County, Texas, 77246, USA
Listing for: DS Bus Lines
Full Time position
Listed on 2026-06-04
Job specializations:
  • Quality Assurance - QA/QC
Job Description & How to Apply Below
A transportation services provider in Houston is seeking a Call Center Quality Assurance Specialist. This role involves monitoring staff performance, conducting live coaching, and analyzing data to ensure quality standards. The ideal candidate will be responsible for assisting in training new agents and reporting on agent productivity. Join a team dedicated to providing safe and compassionate mobility solutions.
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