Senior Manager, Quality Operations

Location: Houston, TX

Posted: June 01, 2026

Req# 6172

Quality

Empower Pharmacy is a visionary healthcare company dedicated to making quality, affordable medication accessible to millions of patients nationwide. As the nation's most advanced 503A compounding pharmacy and FDA-registered 503B outsourcing facility, we're redefining what's possible in personalized medicine and pharmaceutical manufacturing. We're proud to be recognized as one of Houston's fastest-growing private companies and ranked #116 in Healthcare & Medical on the Inc.

5000 List for 2025.

Our strength is built on four core values:
People, Quality, Service, and Innovation. Guided by these principles, we've created a uniquely integrated healthcare platform powered by advanced technology, operational excellence, and a relentless commitment to patient care. From manufacturing and quality control to distribution and customer experience, our teams work together to raise industry standards, expand access to critical medications, and improve outcomes for patients and providers across the country.

At Empower, joining our team means more than starting a new role. It means becoming part of a mission-driven organization that's transforming healthcare  invest deeply in our people, encourage bold thinking, and create opportunities for growth, leadership, and innovation at every level. Your ideas matter here, your development is supported, and the work you do has a direct impact on the lives of millions.

If you thrive in a fast-moving, purpose-driven environment where innovation, collaboration, and ambition come together, Empower Pharmacy is the place for you. Let's transform healthcare together.

Position Summary:

Senior Manager, Quality Operations drives operational quality execution, compliance performance, and scalable quality delivery across Empower's expanding 503B operations. This role owns quality operations oversight, deviation management, batch release, CAPA execution, and cross-functional quality alignment supporting patient safety, manufacturing continuity, and sustainable business growth. Leveraging AI-enabled quality analytics, workflow automation, predictive monitoring, and digital compliance platforms as force multipliers, the position accelerates decision-making, strengthens operational visibility, improves quality consistency, and enhances risk mitigation across regulated environments.

Success requires strategic thinking, execution rigor, learning agility, and decisive leadership within a hyper-growth organization balancing operational scalability, regulatory expectations, and manufacturing complexity. Talent consistently demonstrates accountability, operational discipline, proactive problem solving, and cross-functional leadership supporting compliance excellence, enterprise trust, inspection readiness, and long-term organizational performance across all operations.
Responsibilities:

Quality Operations

• Operational Oversight :
  Leads daily quality operations activities supporting compliant manufacturing execution, operational continuity, batch release, and scalable business growth across Empower's 503B environment. Utilizes AI-enabled quality analytics, workflow automation, and operational dashboards to improve decision-making speed, strengthen compliance visibility, accelerate issue resolution, and reinforce disciplined execution supporting enterprise quality objectives and patient safety requirements.
• Deviation Management: Oversees deviation investigations, nonconformance management, CAPA execution, and escalation activities ensuring timely resolution and sustainable corrective actions. Applies AI-powered trend analysis, predictive monitoring, and digital quality systems to strengthen root cause identification, improve risk mitigation effectiveness, reduce recurrence potential, and support operational consistency across regulated manufacturing and healthcare operations.
• Inspection Readiness: Supports inspection readiness activities, audit preparation, and compliance oversight supporting successful regulatory inspections and internal assessments. Leverages AI-assisted compliance tools, digital workflow platforms, and reporting dashboards to improve documentation visibility, strengthen audit preparedness, accelerate remediation activities, and maintain operational readiness across rapidly expanding manufacturing operations.

Compliance And Governance

• Compliance Execution : Ensures alignment with FDA regulations, cGMP standards, USP requirements, and internal quality systems supporting enterprise compliance and operational integrity. Utilizes AI-enabled compliance analytics, workflow automation, and digital governance technologies to improve oversight quality, strengthen execution consistency, reduce operational risk, and support sustainable compliance performance across complex regulated environments.
• Risk Mitigation: Identifies operational vulnerabilities, quality risks, and compliance gaps impacting patient safety, manufacturing continuity, or inspection…