Program Quality Manager - Product; Dairy

JOB SUMMARY

Execute initiatives, manage projects and lead FSQA programs that assure products are in compliance with Sysco program requirements. Responsible for ensuring the maintenance of and/or compliance of supplier’s products to Sysco food safety and brand supplier standards. Lead the FSQA product process and a cross-functional team to develop and improve new and existing Sysco-branded product programs. Interact with customers to comprehend and support requests for information regarding product compliance to Sysco programs.

• Lead, execute and promote Sysco Brand Product approval process.
• Manage and execute FSQA sourcing processes and procedures to ensure compliance of all awarded and sourced products to source award criteria related to quality and food safety.
• Lead initial product review process for potential Sysco branded products to assess their suitability relative to Sysco requirements for product food safety & quality.
• Issue concise verbal and written reports relative to observations and recommendations to internal and external stakeholders.
• Create and/or review product specifications for Sysco brand products, providing timely response and direction to internal and external stakeholders.
• Execute evaluations of Sysco brand products and follow-up with corrective actions to suppliers and Sysco Corporation.
• Provide formal verbal/written communications to internal and external cross-functional stakeholders that document product compliance and performance to Sysco Brand requirements.
• Create, implement and manage programs that help ensure Sysco brand product food safety and product quality/consistency.
• Monitor websites/publications to identify food safety, regulatory changes, alerts, or actions by regulatory agencies relative to product food safety.
• Leads and reviews the work of professional and supervisory level coworkers involved in FSQA activities in the area of supplier product responsibility.
• Involved in team management activities including interviewing, development and performance reviews of team members.
• Create annual and quarterly objectives according to Coaching & Maximizing Performance (CMP) plan and FSQA KPI’s; travel to current/potential Sysco brand suppliers and/or co-packers, prioritize projects, correspondence, and specification development.
• Contribute to the development of an operating plan, budget and performance goals.
• Provide support, when necessary, with departmental goals and communication to other FSQA staff members in the event of a product quality complaint or food safety issue.
• Complete any other essential job functions as assigned by the supervisor.
• Participate in corporate FSQA meetings/functions.
• Interfaces with Sourcing, Marketing, BT (business technology), Legal, Risk Management, Sales, CSR, Cat Man, & OPCO personnel, suppliers and customers at all levels.

• Bachelor’s degree in Animal Science, Food Science, or Biological Science from a four-year college or university is required.

• A minimum of five years of experience in quality assurance, quality control, R&D research and development, production, or operations of a food manufacturing facility is required.

• Certification or Formal job training in TQM (Total Quality Management) principles, SPC (standard procedure call), GFSI (Global Food Safety Initiative), HACCP, Preventable Controls, FSMA and USDA/FDA regulations would be beneficial.

• Ability to prioritize resources, review deliverables and performance metrics and focus on executing results while holding self and others accountable.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar…