Supplier Quality Engineer; Group MLB._.QA-Houston,TX

Supplier Quality Management & Issue Handling & Customer Service

Purpose of the position Supplier quality management & issue handling & customer service

Duties and Responsibilities:

• Supplier Development & Qualification
• Conduct supplier audits and assessments to ensure compliance with quality standards
• Develop and maintain supplier quality agreements to align with regulatory and corporate requirements
• Quality Issue Resolution & Corrective Actions
• Investigate supplier-related defects using structured problem-solving methods (8D, 5
  
  Why, CAPA)
• Drive root cause analysis and verify corrective/preventive actions to prevent recurrence
• Manage non-conformance reports (NCRs) and ensure timely supplier responses
• Supplier Quality Performance Monitoring & Improvement
• Define and track supplier Key Quality Performance Indicators (KPIs) such as PPM (Parts Per Million), defect rates
• Conduct periodic supplier scorecard reviews and implement improvement plans
• Facilitate supplier training on quality standards, statistical process control (SPC) and CAR or 8D
• Quality System & Process Compliance
• Validate supplier manufacturing processes (e.g., GR&R, DOE, process capability studies)
• Support internal and external audits (e.g., ISO, customer-specific requirements)
• Cross-functional Collaboration & Customer Support
• Work with internal teams to align supplier quality with product design (DFM/DFQ)
• Address customer complaints related to supplier quality and ensure resolution promptly
• Participate in New Product Development phases to mitigate quality risks early

Education and work experience:

• Bachelor's degree in Engineering (Mechanical, Electrical, Material, or related field)
• 2+ years of supplier quality experience in consumer electronics manufacturing and product analysis
• Proficiency in quality tools (SPC, FMEA, MSA, Six Sigma, 8D)
• Strong communication skills for global supplier interactions

Working conditions:

• Office-based role, fast-paced work environment

Skills:

• SQE working experience in SMT/Test/Assembly factory required
• Strong ability for continuous learning
• Proactive in work and strong resilience
• Capability to manage a team and planning
• Ability to solve problems quickly and effectively