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Services Specialist

Job in Houston, Harris County, Texas, 77246, USA
Listing for: Creative Solutions Services, LLC
Full Time position
Listed on 2026-07-22
Job specializations:
  • Quality Assurance - QA/QC
    Quality Engineering
Salary/Wage Range or Industry Benchmark: 35 - 40 USD Hourly USD 35.00 40.00 HOUR
Job Description & How to Apply Below

Pay Rate: $35.00 - $40.00 per hour

Summary:

  • Location:

    Houston, TX
  • Work Mode:
    Onsite
Responsibilities:
  • Drive defect analysis of each site NC, using all necessary tools to verify the root cause of the defect.
  • Accurately register all analysis results in the system.
  • Evaluate possible solutions with support from Engineering or suppliers, both technically and financially.
  • Manage the necessary cost approval process and approve relevant sales orders based on DOA.
  • Implement the selected solution, documenting all details accurately in the system, and work closely with other involved functions.
  • Ensure compliance with cycle time resolution of issues from opening until delivery.
  • Ensure timely delivery of material to site, coordinating all involved functions.
  • Lead the FOC (free of charge) process application for managed NC and dedicated area.
  • Deliver and update reports for assigned projects and areas.
  • Proactively participate and, if necessary, lead NC weekly meetings, providing the required updates.
  • Collaborate with the program manager on initiatives for SOS cell improvement.
  • Measure performance according to the following indicators:
    • Cycle time of resolution
    • Adherence to the NC resolution procedure and operating instruction
    • Number of SR solved in a week
    • FOC achieved/lead
    • Initiatives managed
Requirements:
  • Bachelor’s degree from an accredited university or college, preferred in engineering or machine.
  • Minimum 6 years of experience preferred in quality or non-conformity management, FSE, or Engineering.
  • Previous experience in a quality/analytics function.
  • Analytical and problem-solving capabilities.
  • Fluent in English.
Preferred

Skills:
  • Ability to lead and motivate others to accomplish business objectives.
  • Ability to multi-task in a high-pressure environment.
  • Ability to organize and prioritize tasks, risks, resources, milestones, and deliverables.
  • Strong interpersonal and communication skills across multiple functions.
  • Knowledge of ISO
    9001.
  • O&G product knowledge.
  • Proficient in MS Excel.
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