Global Quality Director

About Wellbore Integrity Solutions

Headquartered in Houston, Texas, Wellbore Integrity Solutions (WIS) operates globally in the oilfield services sector and provides customers with a suite of products, applications, and services designed to ensure well integrity throughout the life of the well. WIS employs more than 1,300 people across six continents and in more than twenty‑five countries.

Develop a comprehensive enterprise quality strategy and roadmap that integrates Corporate Quality, Regulatory Compliance, Supplier Quality, and Field Operations Quality into a unified management system. Established standardized processes, governance, and performance metrics that aligned API and ISO requirements across the organization, strengthened supplier oversight, improved field execution, and created a culture of continuous improvement and operational excellence.

• Develop and implement a strategic roadmap for the Corporate Quality Management System (QMS), establishing standardized processes and governance across corporate, supplier, and field operations.
• Maintain and ensure compliance with all applicable API, ISO, customer, and regulatory standards.
• Lead certification activities, surveillance audits, and recertification efforts.
• Oversee Root Cause Analysis (RCA), Corrective and Preventive Actions (CAPA), and continuous improvement initiatives.
• Ensure effective utilization of quality management and reporting systems, including Vector and GEMS.
• Establish quality metrics, monitor performance trends, and provide executive‑level reporting.
• Develop and maintain quality policies, procedures, and best practices across the organization.

• Develop and manage the supplier quality management program.
• Conduct supplier qualifications, onboarding audits, and risk assessments.
• Lead Quarterly Quality Reviews (QQRs) with strategic suppliers.
• Oversee annual supplier audits and regulatory compliance assessments.
• Manage Supplier Corrective Action Requests (SCARs), NCRs, CAPAs, and supplier performance improvement plans.
• Collaborate with suppliers to improve product quality, reliability, delivery performance, and cost competitiveness.

• Ensure all operational locations maintain compliance with API, ISO, customer, and internal quality requirements.
• Conduct and facilitate Quarterly Quality Reviews across field locations.
• Develop and deliver regulatory compliance, quality systems, and reporting training programs.
• Review and improve quality investigation processes to ensure accuracy and effectiveness.
• Standardize quality procedures and work instructions to ensure consistency across all locations.
• Support service quality assurance initiatives and customer satisfaction improvement efforts.
• Drive implementation of a unified quality management framework across the organization.

• Lead Lean Manufacturing and Continuous Improvement initiatives across the organization and key suppliers.
• Facilitate Kaizen events focused on supplier performance, process improvement, waste reduction, and cost savings.
• Develop and implement internal Lean training programs for employees and leadership teams.
• Promote a culture of operational excellence through the use of Lean, Six Sigma, and problem‑solving methodologies.
• Identify and execute productivity, quality, and cost‑reduction opportunities throughout the value stream.
• Track and report measurable financial benefits resulting from continuous improvement initiatives.

• Bachelor's degree in Engineering, Manufacturing, Quality Management, Operations Management, or related field required.
• Master's degree preferred.

• 10+ years of progressive leadership experience in Quality, Regulatory Compliance, Manufacturing, or Operations.
• Experience managing API and ISO certification programs.
• Strong background in supplier quality management and auditing.
• Demonstrated success leading CAPA, RCA, and continuous improvement initiatives.
• Experience developing and implementing…