Customs Clearance QA Specialist LCB

The Customs Clearance Quality Assurance & Training Specialist is responsible for supporting the quality, compliance, and performance objectives of Customs Clearance operations through the administration and delivery of quality assurance and training programs for import and export activities. This role evaluates operational performance, conducts audits and analyses of customs clearance transactions and customer interactions, identifies compliance and knowledge gaps, and provides targeted coaching and training to improve employee effectiveness and regulatory adherence.

• Customs Brokerage License required
• Clearance training knowledge & experience preferred
• Working knowledge of DHL Clearance systems
• Understanding of adult learning concepts
• Effective presentation and facilitation skills
• Excellent communication skills, spoken and written
• Excellent interpersonal and listening skills
• Analytical, organizational and motivational skills
• Must be flexible and adapt quickly to changing environments

* A complete job description will be provided.

Manpower Group® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills.

Our expert family of brands –
Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 Manpower Group was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

Manpower Group is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of Manpower Group and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.