Assistant Property Manager

Overview

SYNC Residential is seeking a motivated and experienced Assistant Property Manager for an upcoming acquisition of a luxury, Class-A, mid-rise community in Houston Heights (77007). This premier property is in the Washington Avenue neighborhood, featuring over 350 apartment homes with high end finishes and resort-style amenities. To be considered, candidates must have a minimum of two years experience in an Assistant Property Manager role with either APM or Leasing experience at a Class-A, luxury community.

Candidates must have a strong focus on delivering exceptional customer service and proven experience managing rent collection with top-tier professionalism. Valid Driver's License required.

• Completing pre- and post- move out inspections to prepare service team for make ready process and residents for potential charges for any damages
• Preparing Final Account Statements for former residents based on in-person inspections
• Filing and managing eviction proceedings when necessary
• Managing resident inquiries, concerns, and complaints
• Contacting residents through multiple means of communication to manage rent collection and delinquency
• Handling key management for scheduled vendors, site visits, and unit inspections
• Assisting with management tasks as needed by the Property Manager
• Processing accounting activities such as entering purchase orders and vendor invoices
• Planning and participating in resident events
• Walking the property to ensure lease compliance and sending violations accordingly
• Completing daily, weekly, and monthly close out reporting

To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Assist the Property Manager in all aspects of daily property operations, including full operational responsibility in the event of the absence of the Property Manager. Performs the function of a Leasing Consultant as required by the needs of the property. This is a line position with a direct impact on company funds. This position requires the ability to work on weekends and work overtime when requested.

• Completes accounting and bookkeeping tasks, prepares monthly close-out and financial reports, collects rent, fees, and other payments, completes bank deposits, dispositions, and account reconciliations, and uses the property management software to record, track, and report on all financial workings of the community.
• Ensures the accurate and efficient completion of lease and application paperwork, and all daily activity including move-ins, move-outs, lease renewals, and notices.
• Manages resident move-in and move-out processes, including handling paperwork, evaluating applicants, and explaining policies.
• Maintains all account records and transactions including NSFs, rent allowances, concessions, rent increases, and other management-approved debits and credits.
• Ensures timely collection of all rent by communicating with residents who are delinquent on a daily basis and through the preparation and distribution of delinquency reports.
• Initiates all necessary evictions by preparing copies and forwarding all appropriate paperwork for legal evictions or other legal proceedings; ensures all evictions and legal proceedings are followed through to completion.
• Conducts resident move-outs in accordance with state law and company standards.
• Inspects apartments at move out, takes photos to document damages, assesses applicable charges, and completes the final account statement.
• Manages collections in accordance with company policies and procedures.
• Demonstrates the mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions, and calculate percentages in order to complete financial records, budgets, and other fiscal reporting information.
• Assists in managing the day-to-day operation of the community, resolves customer complaints and issues, and completes financial records, documents, and reports.
• Oversees and directs efforts to…