General Manager

Overview

Mexican Sugar is a Pan-Latin restaurant offering refined dishes that are as bold in flavor as they are elegant in presentation. Everything is made from scratch and prepared with authentic ingredients and traditional cooking methods.

At Mexican Sugar, our General Manager is dedicated to creating a lavish and authentic Latin American atmosphere that delights Managers, Team Members, Guests, and Vendor Partners alike. The GM is like an orchestra conductor, understanding that the strength of the performance lies in the talents of each musician. They coach and develop the team, pursuing sustainable success rather than simply pushing through challenges.

By hiring and cultivating a team of top performers, they drive both top and bottom-line results. They empower others and prioritize the growth of leaders within the team. A passion for innovative Latin-inspired cuisine, exquisite small-batch cocktails, and premium tequilas is a must. The ideal candidate should have 3-5 years of experience in high-volume sales and premium dining, with fluency in both Spanish and English being a plus.

Salary range commensurate with experience: $75k - $110k per year (plus, monthly profit share)

• Flexible schedules
• Up to 17 days of PTO
• 401(k) match
• Insurance after 60 days
• Free access to mental health services

We offer support for a high-performance, hospitality-focused leadership role at Mexican Sugar.

• Create, present, and adjust both yearly and quarterly operating plans to reflect current sales climate and restaurant performance.
• Drive top-line sales performance by delivering stellar experiences, strategic and community partnerships, and leadership throughout the restaurant.
• Control costs by managing controllable expenses and creating systems that enable others to manage them effectively.
• Ensure proper labor management through accurate sales forecasting and reviewing, with weekly department schedules.
• Maintain a safe, well-manicured restaurant that is pristine and organized behind the scenes as it is for the guests.

• Partner with the Chef de Cuisine to deliver a scratch culinary menu for everyday dining and special events as needed.
• Ensure quality ingredients are used and recipes executed flawlessly.
• Lead the Bar Manager in curating an industry-leading small-batch craft cocktail and Tequila list, with a best-in-class bar and spirits program.
• Partner with FB Experiences and FB Society leaders to imagine new and creative experiences, driving sales both in and out of the restaurant.
• Craft unique dining experiences through service that anticipates guest needs and provides luxurious comfort.

• Hire, train, and retain the best talent in the industry.
• Ensure team members have the knowledge, tools, and resources needed to be successful in their roles.
• Execute the Best First Day orientation and onboarding process for all new team members and managers.
• Create a smooth, comfortable, and luxurious culture that draws potential new team members in and allows them to excel.
• Hold the entire team to high standards through fair, consistent coaching and feedback.

• Develop teams to own their Areas of Responsibility (AOR) and set standards of shift performance.
• Oversee all AOR distribution and execution, following up, celebrating wins and redirecting results as needed.
• Lead all manager meetings with content including current restaurant sales and financial results, wins, and opportunities for improvement.
• Hold regular one-on-ones with each manager to review results and progress in relation to their AORs and long-term goals.
• Grow internal talent with an "always ready with the next one" mindset for all positions, and support brand growth with home-grown talent.

• 3-5+ years of restaurant management experience in high-volume, full-service environments
• Must have a passion for hospitality
• Results-driven, trustworthy, and team-oriented
• Food Manager Certification
• Bachelor’s Degree or Certification in Hospitality or Culinary field is preferred

We participate in the E-Verify program. As part of our commitment to maintaining a legal workforce, we verify the employment eligibility of all new hires through E-Verify.

EOE