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PRO Services Specialist
Job in
Houston, Harris County, Texas, 77001, USA
Listed on 2026-02-25
Listing for:
Floor & Decor
Full Time
position Listed on 2026-02-25
Job specializations:
-
Retail
Customer Service Rep
Job Description & How to Apply Below
Support the PRO desk in-store: phone calls, manage orders, order follow-up, customer support and escalations;
Collaborate with the Store Team to identify PROs in our Store;
Maintain extensive knowledge about Floor & Decor products;
Train and support the Store Team on how to use our selling process;
Offer and assist PROs to sign up for the PRO Premier Rewards Program, download and demonstrate the benefits of the PRO APP
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