Guest Service Supervisor

Overview

Join to apply for the Guest Service Supervisor role at Global Partners LP
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We are looking to add a Guest Service Supervisor (GSS) to our family. Our GSS will be responsible for driving top notch guest experience while facilitating the completion of all store level tasks.

Global Partners LP has been delivering the energy our communities need to grow, move, and thrive. From Alltown Fresh to a vast network of liquid energy terminals, Global Partners delivers value day-in and day-out to our guests and customers across the US. We embrace the future, invest in the energy transition, and support communities through charitable work.

• Supervise employees ensuring they perform all job duties as implemented by management.
• Coach employees by giving constructive feedback to help perform tasks.
• Greet guests and provide an enjoyable shopping experience for everyone.
• Adhere to safety, security, quality, and store operations policies, procedures, and practices.
• Operate the point of sale per corporate standards; maintain proper cash levels.
• Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, trash).
• Ensure the 24/7 execution of all guest service programs and processes.
• Responsible for cash processes including deposit preparation, lottery, gift cards, and checks where applicable.
• Replenish products to maintain in-stock conditions.
• Address inquiries and complaints from guests.
• Check in external and internal vendors per established guidelines.

• Competitive salaries and opportunities for growth with a Talent Development Team providing trainings.
• Health + Wellness - Medical, Dental, Vision and Life Insurance, plus additional wellness support.
• 401k with company match.
• Tuition reimbursement after 6 months of service.

• Apply for the role.
• The hiring manager reviews your resume; a recruiter or manager may contact you if eligible.
• Interviews may be conducted in person or via Zoom; additional information will be provided as needed.

• Must be available to work flexible hours including days, nights, weekends, and/or holidays.
• Must be efficient and organized.
• Must be at least 18 years of age.
• Must have reliable transportation and a valid driver’s license.
• Ability to access all areas of the store (selling floor, stock area, register).
• Ability to reach, bend, twist, stoop, kneel, crouch, climb and lift up to 25 lbs during a shift.
• Work in intermittent temperatures (e.g., cooler, outside).

• High School Diploma or GED

We value passion and potential. If you are enthusiastic about a position and think you can make a meaningful impact, we encourage you to apply even if you don’t check every box. We embrace diverse perspectives, backgrounds and experiences.

Global Partners LP is an equal opportunity employer. We foster a culture where ideas from all people help us grow, move and thrive. If you need an accommodation to apply, please contact our recruiting department at .

Disclaimer: At Global Partners, we do not use lie detector tests for employment decisions. In Massachusetts, lie detector testing is illegal as a condition of employment.