Luxury Showroom Sales Associate

Location: SZ Group SC Houston, 2800 Sage Rd., Suite B, Houston, TX 77056, USA

Sub-Zero Group, a distributor of high-end luxury appliances, seeks a Showroom Sales Associate for our Houston Showroom.

This role serves to provide a best-in-class appliance consultation and shopping experience. The Showroom Sales Associate executes the showroom sales process with the goal of building a value-added relationship with the consumer through each phase of their project. This includes overseeing and managing the consumer’s hand-off to the retail channel. This role is ideal for someone who thrives in a client-facing environment and is passionate about delivering exceptional service and product expertise.

• Executing the appointment setting process for the showroom including the pre-visit interview
• Providing an exceptional, engaging and value-added showroom consultation for customers, whether planned visit or walk-in
• Supporting customers via telephone, booking appointments, sharing information and uncovering their needs
• Partnering with dealers and trade professionals to build trust and mutually beneficial relationships
• Maintaining a beautiful and comfortable work environment for both team and guests
• Executing a seamless retail handoff and positive customer experience between showroom visit and product installation
• Partnering with the Showroom Manager to ensure consistent high-quality service and follow-up, incorporating feedback and taking initiative in developing ongoing product knowledge
• Supporting promotional showroom activity/events and overall operations
• Maintaining positive long-term customer relationships; following up with clients encouraging additional referral leads and repeat business
• Participating in ongoing product knowledge and training
• Being an organized, efficient and a conscientious team member
• Able to work Monday‑Friday and rotating Saturdays

• Competitive compensation based on skills along with quarterly bonuses
• Industry leading health, dental, and vision plans
• Generous 401(k) savings and profit sharing
• Education assistance and internal training programs
• Maternity & paternity leave

• Education:
  
  High School diploma or equivalent

• Education:
  
  Associate’s degree or higher
• Minimum 3 years’ experience in a retail sales environment
• Experience utilizing computer systems to track data (CRM)
• Basic exposure to design/merchandising a plus, but not required
• Behaviors:
  Team Player, Enthusiastic, Dedicated

No specific licenses or certifications required for this position.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.