QMart Store General Manager

Key Responsibilities

• Oversee daily store operations, including opening and closing procedures.
• Recruit, train, and supervise store staff.
• Foster a positive and productive work environment.
• Set performance goals and conduct regular performance evaluations.
• Ensure compliance with company policies and procedures.
• Manage inventory levels, order products, and ensure stock is well‑organized.
• Monitor store cleanliness, maintenance, and safety standards.
• Handle customer complaints, returns, and refunds professionally.
• Develop and manage store budgets, including payroll and operational expenses.
• Monitor and analyze sales performance, and implement strategies to achieve financial targets.
• Ensure accurate cash handling and bank deposits.
• Drive sales through effective merchandising, promotions, and customer engagement.
• Analyze market trends and customer preferences to adjust product offerings.
• Implement local marketing strategies to increase foot traffic and customer loyalty.
• Ensure the store adheres to all local, state, and federal regulations, including health and safety standards.
• Maintain accurate records of transactions, inventory, and employee schedules.

• Minimum of 3‑5 years of retail management experience, preferably in a convenience store or similar environment.
• Strong leadership and team‑building skills.
• 3 years of experience supervising others in fast food, restaurant, retail, or convenience operations is highly preferred.
• Excellent communication and interpersonal skills.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Proficient in inventory management, budgeting, and financial reporting.
• Knowledge of retail software systems is a plus.
• Must have TABC & Food Manager's Certification.