Transportation Control Analyst; Entry Level

Transportation Control Analyst

Legends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Transportation Control Analyst at NRG Park in Houston, Texas. NRG Park is a one-of-a-kind premier campus featuring four major venues within one park: NRG Center, NRG Stadium, NRG Astrodome, and NRG Arena.

The Transportation Control Analyst combines the former Cashier Coordinator responsibilities with transportation control and reporting functions. Under the direction of parking and transportation leadership, this role is responsible for the supervision and coordination of gate operations and frontline staff in a fully cashless environment. The position supports compliance monitoring, operational controls, reporting, and coordination of personnel, systems, and workflows while ensuring all facility policies, procedures, and regulatory requirements are followed.

The Transportation Control Analyst also serves as a liaison between operations, finance, systems, and event stakeholders to support efficient and accurate event operations.

Essential Duties and Responsibilities include the following. Other duties may be assigned:

• Direct and coordinate daily gate operations and frontline gate staff during events and routine operations.
• Explain, enforce, and monitor compliance with all company transaction-processing, access control, and operational policies and procedures in a cashless environment.
• Support proper use of automated parking systems, scanners, access credentials, and cashless transaction platforms.
• Monitor gate activity, transaction data, exception reports, voids, overrides, and system outputs to ensure accuracy and adherence to established controls.
• Assist with oversight and coordination of transportation and parking operations during events.
• Coordinate gate staffing levels, assignments, and coverage based on event requirements and operational projections.
• Identify, document, and elevate transaction discrepancies, procedural deviations, or operational inefficiencies to management.
• Assist with audits, reviews, and surveillance of parking gates, access points, and transaction activity.
• Collect, organize, and validate transportation and parking data from multiple systems and operational sources.
• Prepare daily, weekly, and event-based operational, staffing, and control reports.
• Review reports for accuracy and completeness and submit finalized reports to management as required.
• Track labor usage, hours worked, overtime, and other non-cash operational metrics.
• Maintain logs, documentation, and control records related to gate operations, transportation activity, and system usage.
• Serve as a support liaison for automated parking systems, prepaid parking reports, and cashless parking software platforms.
• Communicate event information and operational requirements to supervisors, event managers, and other departments.
• Participate in meetings and assist with process improvement initiatives related to parking, transportation, and gate operations.
• Drive on behalf of the company as required.
• May perform other duties as assigned.

Supervisory

Responsibilities include:

• Carries out supervisory responsibilities in accordance with all company policies and applicable laws.
• Provides day-to-day oversight and coordination of gate staff and frontline personnel.
• Responsibilities include assisting with training, assigning work, monitoring performance, and addressing operational issues.
• Escalates disciplinary matters, investigations, and compliance concerns to management in accordance with established procedures.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications:

• Understanding of parking, transportation, or event-based operational workflows.
• Ability to follow and enforce policies, procedures, safety precautions, and emergency protocols.
• Strong attention to detail and ability to work with reports, data, and system-generated information.
• Ability to organize and prioritize work from event overviews and task lists to meet…