Seasonal Store Support

WHAT IS THE JOB?

As a Seasonal Store Support employee, you will be responsible for demonstrating the brand values in how you engage with and take care of customers and the Team. You will contribute to daily operations of the store to maintain our brand standards throughout all areas of the business. This is an hourly, non-exempt position.

• Make all customers feel welcome and taken care of by exceeding their expectations and providing an exceptional brand experience.
• Work as a team player, supporting fellow Associates to ensure a consistent customer experience and contribute to a positive working environment.
• Assist with on-line order fulfillment.
• Manage store wrapping & hosting supply inventory.
• Assist with gift wrapping needs.
• Maintain a strong desire to continue to learn and grow every day.
• Maintain seamless operations and processes according to brand guidelines.
• Communicate efficiently with Customers via phone and in-person.

• Kind, friendly, and enthusiastic attitude with a desire to serve others and provide memorable hospitality.
• Proven ability to quickly build rapport and relationships with customers and colleagues.
• Excellent communication skills and the ability to graciously handle multiple tasks simultaneously.
• Strong organization, attention to detail, and follow-up skills.
• Has a proactive, self-starter mindset that brings new ideas and solutions to the team.
• Is a motivated, resourceful problem-solver and team player with a "no task is too small" attitude.
• Approaches situations with positivity, flexibility, and creativity, even under pressure with tight deadlines.
• Has interpersonal skills to influence, collaborate with, and build relationships with others in cross-functional roles.
• Anticipates opportunities to drive business, build morale & solve problems.
• Reflect our core value of Hopeful, Helpful, Hardworking, Nimble, Hospitable, Humble, and Honest.