Boutique Facilitator, Houston

Boutique Facilitator

Working at CHANEL, you will provide the highest standards of service and be trained to support all areas of the Boutique. You will assist sales associates and the boutique to maximize client‑facing time and support the Operations team.

• Deliver exceptional customer service based on CHANEL’s service mantra, including welcoming and greeting all clients.
• Act as the ultimate brand ambassador by providing continuous sales and service support.
• Support the Operations team in managing incoming and outgoing shipment processes, assisting with inventory cycle counts and daily re‑ticketing.
• Assist and support Fashion Advisors with packaging.
• Open and close registers and handle cash and deposits.
• Effectively conduct administrative responsibilities, such as answering phone calls to resolve any client issues promptly and professionally.

• Ability to thrive in a team environment and collaborate effectively.
• Understanding of and passion for client experience.
• Excellent communication skills.
• Foreign language skills are preferred but not required.
• Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives.
• Curiosity and desire to learn and grow professionally within the world of CHANEL.

• Minimum 1 year of related experience.
• Able to lift 15 lbs.
• Must have a flexible schedule with the ability to work late nights, weekends, and some holidays.
• Requires in‑store presence to facilitate opening and closing of the boutique, receipt of inventory, and shipping of product.

Anticipated hourly rate range: $24.70 through $26.00. Base salary is one component of the total compensation, with additional components that may include other compensation, benefits, and perks.

• Dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund.
• Family and caregiving benefits, including parental leave, fertility support, Milk Stork, and  Membership.
• Generous paid time off policies for vacation, holidays, sick, and volunteer days.
• 401(k) and other incentives.
• Robust healthcare offerings: medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account, and Employee Assistance Program.
• Life insurance, accidental death & dismemberment, short‑term and long‑term disability, health advocate, international business travel accident & medical, and commuter transit & parking.