Personal Shopper - Sam's

Position Summary

Position Summary:

This role is responsible for developing and supporting Membership, maintaining facility safety, fulfilling Member Fax n Pull and Click n Pull orders, completing work assignments, providing member service, and complying with company policies and standards of ethics and integrity.

• Develop and support Membership by providing information on benefits, promoting the value of company products and services, processing Membership upgrades and credit accounts, participating in sales and marketing events, and working to meet Membership goals.
• Maintain safety of the facility by following all safety standards, procedures, and guidelines, including conducting safety sweeps, proper forklift spotting procedures, handling and disposing of hazardous materials, following company steel standard guidelines, and reporting unsafe situations to management.
• Fulfill Member Fax n Pull and Click n Pull orders by reviewing orders, pulling items from shelves, scanning items, wrapping and palletizing items, ensuring order and invoice accuracy, securing items until members arrive, and following up on out‑of‑stock merchandise to meet member needs.
• Complete work assignments and priorities by using company policies, data, and resources; collaborating with managers, coworkers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress; recommending improvement opportunities; and adapting to and learning from change, difficulties, and feedback.
• Provide member service by acknowledging members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting company products and services.
• Comply with company policies, procedures, and standards of ethics and integrity by implementing related action plans and applying these in executing business processes and practices.
• Respect the individual by embracing differences in people, cultures, ideas, and experiences; creating a workplace where associates feel seen, supported, and connected through a culture of belonging; creating opportunities for all associates to thrive and perform; and helping to attract the best talent.
• Work as a team to build strong, trusting relationships and communicate with impact, energy, and positivity to motivate and influence.
• Strengthen the team by helping to develop and mentor others and recognizing contributions and accomplishments.
• Act with integrity by maintaining and promoting the highest standards of integrity, ethics, and compliance; modeling Walmart values to support and foster our culture; holding oneself and others accountable; supporting Walmart’s goal of becoming a regenerative company; and making a positive impact for associates, customers, members, and the world.
• Act selflessly, consistently humbly, self‑aware, honestly, fairly, and transparently.
• Serve customers and members by delivering results while putting the customer first.
• Make decisions based on reliable information, balancing short‑ and long‑term priorities and considering how one’s work impacts the team’s ability to deliver on our purpose for all stakeholders.
• Strive for excellence by displaying curiosity, a desire to learn, taking calculated risks, demonstrating courage and resilience, driving continuous improvements, using new technologies and skills, and supporting others through change.

• Health benefits include medical, vision, and dental coverage.
• Financial benefits include 401(k), stock purchase, and company‑paid life insurance.
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely…