Xfinity Retail Sales Consultant - Bilingual

Job Summary

Bring your energy, curiosity, and passion—we’ll give you the tools to build a rewarding retail career with Comcast Xfinity.

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow‑up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert‑level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.

• High School Diploma or equivalent.
• Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary.
• Regular, consistent, and punctual attendance.
• Ability to carry and/or lift 25‑pound boxes, and the ability to move around the store constantly.

Customer Focused;
Workplace Organization;
Persuasion;
Teamwork;
Technical Knowledge;
Self Motivation;
Communication;
Critical Thinking;
Problem Solving;
Resilience;
Professional Integrity

• Day‑One benefits:
  Medical, Dental, and Vision coverage, Comcast Xfinity courtesy services in serviced areas, discount tickets to Universal Resorts.
• Paid parental leave, tuition reimbursement up to $8,000 for full‑time employees, paid time off, 401(k) savings plan with up to 6% matching.
• Base pay: $15.80 per hour; total target compensation (base pay plus commission): $23.49 per hour.

Comcast is an equal opportunity workplace. We consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. We provide reasonable accommodation to individuals with disabilities to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment.