Assistant Store Manager Houston, TX

Job Summary

The Assistant Manager is responsible for assisting and consulting the Store Manager with overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store’s goals. The Assistant Manager is knowledgeable in each product area or department, upholds policies and procedures listed in the visual manual, and is passionate about providing outstanding customer service and promoting merchandise.

In the Store Manager’s absence, the Assistant Manager assumes supervisory control and is trained in Store Manager responsibilities.

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consult with the Store Manager to establish action plans to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility for the entire store in the absence of the Store Manager.
• Assist with overall personnel recruiting, training, and evaluation.
• Provide knowledge and guidance to employees and customers across all departments.
• Monitor inventory, sales statistics, and expenses to ensure profitability.
• Direct staff to ensure each department’s responsibilities and standards are met.
• Keep the Store Manager informed about inventory movement and customer trends.
• Maintain quality customer service.
• Perform general administrative duties as needed.
• Deliver exceptional customer service as highlighted in the customer service manual, including greeting customers as they enter the store and assisting multiple customers during peak periods.
• Promote and sell services and merchandise offered by Hibbett I City Gear.
• Practice and adhere to all Hibbett I City Gear policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, and customer service manual.
• Protect company assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and reporting potential fraud risk.

Supervise employees in the absence of the Store Manager, carrying out responsibilities in accordance with organization policies and applicable laws. Duties include interviewing, training, planning, assigning, directing work, and resolving problems.

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast‑paced environment.
• Skill in managing a team and meeting overall goals and profit targets.
• Self‑starter with initiative to take on important tasks without being asked.
• Strong attention to detail and ability to handle multiple tasks simultaneously with precision.
• Team‑player who is passionate about outstanding customer service and selling merchandise.

Houston, Texas (Almeda Mall)

$15.15 – $15.15