Jo Malone London - Key Holder - Part Time - Houston Galleria - Houston, TX

About Estée Lauder Companies Inc.

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including Estée Lauder, Aramis, Clinique, Lab Series, Origins, M
· A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.

• Support the Store Manager and Assistant Manager to ensure the smooth and efficient running of the Store.
• Lead by example, model coaching and mentoring skills, and foster the behaviors that the sales team need to demonstrate in order to provide inspirational, authentic and personalized customer service that meets all sales and customer service targets.
• Carry out essential start and end of day cash reconciliation and handle cash responsibly.
• Hold responsibility for opening and closing the store on a rota basis.

• Proven retail experience, preferably within cosmetics.
• Demonstrated ability to provide inspirational, authentic and personalized customer service.
• Previous retail operations experience, including cash reconciliation, opening and closing the store, is desirable.
• Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable.
• Ability to work retail hours, including days, nights, weekends and special events in a fast‑paced environment.
• Experience with retail point‑of‑sale software.
• Ability to provide proof of right to live and work in the country if invited for interview.

The anticipated hourly range for this position is $19.00 to $21.00. The exact rate depends on several factors such as experience, skills, education, and budget. Hourly range may vary based on geographic location. In addition to the hourly rate, this position may be eligible for an annual discretionary bonus and education allowance.

Estée Lauder offers a highly competitive bonus program with the possibility for over achievement based on performance and company results. Eligible employees may also participate in comprehensive benefits programs, including health, dental and vision insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, educational programs, paid holidays and vacation time, and many others. Many of these benefits are subsidised or fully paid for by the company.

The Company’s policy states it does not discriminate against any employee or applicant on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service, veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, or genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

The Company will endeavor to provide reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to religious observance or practices. Should you require assistance to complete an application or participate in an interview, please contact USAppl

Michigan Applicants: Persons with disabilities needing accommodations for employment must notify the company in writing of the need for an accommodation within 182 days after the date the person with a disability knew or reasonably should have known that an accommodation was needed.

Philadelphia Applicants: Philadelphia’s Fair Chance Hiring Law applies.

Rhode Island Applicants: The company is subject to chapters 29-38 of title 28 of the general laws of Rhode Island and is therefore covered by the state's workers’ compensation law.