Customer Service & E-commerce Team Leader
Job in
Houston, Harris County, Texas, 77001, USA
Listed on 2026-08-23
Listing for:
Whole Foods Market
Full Time
position Listed on 2026-08-23
Job specializations:
-
Retail
-
Management
Job Description & How to Apply Below
Provide leadership to the Customer Service & E-Commerce programs, including checkout experience and grocery delivery/pickup at the assigned store;
Monitor KPI metrics and manage daily operations including scheduling, capacity, and labor utilization;
Hire, develop, coach, and evaluate Associate Team Leaders, Supervisors, and Team Members; manage hiring/separations;
Ensure compliance with health and safety regulations and store programs, and collaborate with 1P/3P partners;
Drive exceptional customer service and maintain high-performing team morale
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