Assistant Retail Store Manager

As Assistant Retail Sales Manager you will provide effective leadership for the store (branch). Under the guidance and direction of the Branch Manager, you will assume responsibility for the store P&L: driving revenue growth; market growth and market share; and for effectively managing expenses, profitability, and customer satisfaction/experience. You will be held accountable for an operating plan that is consistent with these strategies and principles and that delivers the expected results.

• Meet or exceed sales, margin, and profitability goals.
• Execute store merchandising and product strategies.
• Assist in development and implementation of monthly promotional campaigns and marketing plans.
• Assist store manager in weekly and monthly scheduling.
• Collaborate with inventory management team to maximize the return on inventory investments.
• Accountable for meeting inventory objectives and effectively managing loss prevention goals.
• Assist in the development and implementation of operating processes that are aligned with the overall retail strategy. Conduct audits within store to ensure effective operations.
• Assist in selection, development, and evaluation of team members. Assist in setting performance goals for each team member and provide regular performance feedback.
• Provide effective training and accountability for staff on internal operating system, customer service principles, cash management procedures and safety/loss prevention.

• Proven ability to manage all aspects of a retail operation.
• Experience leading, coaching and developing a retail staff.
• Financial acumen with a proven track record in managing and tracking retail expenses and profitability.
• Strong computer skills – must be able to operate all aspects of the internal sales/inventory/production system.
• Specialty retail and/or market/industry knowledge preferred (law enforcement, fire, private security, military).
• Able to contribute to the strategic planning process and demonstrate knowledge of opportunities and risks for the business.
• Possesses decision‑making skills; able to assess issues and resolve problems.
• Customer service skills, including listening, negotiation, and communication to resolve issues and concerns.
• Demonstrates flexibility and the ability to multi‑task.
• Four‑year degree or equivalent.
• Prior retail operations leadership experience desired; specialty retail background preferred.

• Excellent medical, dental, and vision coverage – eligible 1st day of the month after start date.
• 401(k) retirement plan with company contribution.
• Flexible benefits – choose what you like, ignore the rest.
• Vacation and personal time.
• Paid holidays.
• Day shifts only.
• Daily pay – receive up to 50% of wages for hours worked daily.