Gun Counter Retail Clerk

Now Hiring:
Gun Counter Retail Clerk Firearms Retail & Customer Service

Openwork is hiring a professional, customer-focused Gun Counter Retail Clerk for a public-safety retail company in Southeast Houston, TX. This position assists law enforcement officers, first responders, security professionals, and civilian customers with firearms, ammunition, accessories, and other public-safety products.

Qualified candidates must have at least 1 year of retail sales or customer-service experience, knowledge of basic firearm safety, and the ability to handle transactions and documentation accurately. Professionalism, attention to detail, and compliance with applicable firearm regulations are essential.

Location
:
Southeast Houston, TX

Pay
: $17.00 per hour | Weekly Pay

Schedule
:
Monday–Friday, 7:00 AM–4:00 PM, with one weekday off

Saturday
: 9:00 AM–2:00 PM

Sunday
:
Off

Employment Type
:
Full-Time | Temp-to-Hire

• Greet customers and provide professional service at the firearm counter.
• Assist customers with firearms, ammunition, optics, accessories, and related products.
• Explain product features, pricing, availability, and store policies.
• Maintain current knowledge of firearm inventory and related merchandise.
• Follow established firearm safety procedures when handling and presenting products.
• Verify identification and assist with required firearm transaction and transfer documentation.
• Review forms for accuracy and completeness in accordance with company procedures.
• Follow applicable federal, state, and local firearm regulations, including ATF requirements.
• Process purchases accurately using the point-of-sale system.
• Follow up on customer requests, special orders, and incoming transfers.
• Receive, price, stock, and organize merchandise.
• Maintain accurate inventory and transaction records.
• Keep firearms secured and the counter clean, organized, and properly stocked.
• Assist with additional retail duties as needed.

• Minimum 1 year of retail sales or customer-service experience — REQUIRED.
• Firearm, ammunition, optics, or tactical-equipment knowledge strongly preferred.
• Knowledge of basic firearm safety and responsible handling practices.
• Ability to follow firearm sales, transfer, and compliance procedures accurately.
• Strong attention to detail when reviewing identification and completing documentation.
• Professional verbal, written, and interpersonal communication skills.
• Patience and professionalism when assisting customers.
• Basic computer and point-of-sale experience.
• Working knowledge of Microsoft Word, Excel, and Outlook.
• Ability to stay organized and manage multiple customer requests.
• Dependable attendance and punctuality.
• Ability to work independently and as part of a retail team.
• Must meet applicable background, eligibility, and compliance requirements associated with handling and selling firearms.

• Customer-facing retail environment.
• Standing and walking for extended periods.
• Safe handling of firearms and retail merchandise.
• Bending, reaching, stocking shelves, and organizing displays.
• Repetitive computer and point-of-sale tasks.
• Adherence to firearm safety, security, and company procedures.

• $17.00 per hour | Weekly Pay.
• Full-time, temp-to-hire opportunity.
• Consistent retail schedule with Sundays off.
• Opportunity to work with firearms, optics, accessories, and public-safety products.
• Customer service supporting law enforcement, first responders, security professionals, and civilian customers.

Openwork has more than 50 years of experience connecting talented professionals with meaningful career opportunities. We are committed to helping people build rewarding careers while supporting employers with exceptional talent.