Mi Tienda ; Little York​/Hwy Drugstore - Customer Service Rep - Part time

As a Customer Service Representative, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service. You'll stock and properly rotate products on a daily basis, while maintaining all department and safety / sanitation standards.

Stocking:

• Stocks and rotates items as needed
• Assists with inventory control; loads, unloads, and moves product
• Organizes, cleans, and prepares back area for the night crew and incoming trucks
• Organizes merchandise on pallets to make the department presentable to the public
• Ensures integrity of shelf tags and signage in department; may create / prepare signage, as needed
• Maintains standards in shrink, safety, inventory control, and sanitation
• Checks shipments for out-of-date and damaged product to ensure freshness and quality of products
• Builds, stocks, maintains, and takes down store displays
• Performs the duties of Customer Service Assistant as needed

Customer Service:

• Provides superior customer service

Sales:

• Merchandises product effectively

Food Safety / Sanitation:

• Cleans and sanitizes sales floor, display cases, prep areas, and equipment

Additional Department-Specific Responsibilities / Pre-requisites:

Beauty:

• Knowledge of beauty and cosmetic aids

Drugstore / General Merchandise:

• Prepares tags and signs as needed

Grocery:

• Organizes, cleans, and prepares back area for the night crew and incoming trucks

Texas Backyard:

• Passion for outdoors

Entertainment:

• Knowledge in the audio / video field

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

• 18+

• Strong customer service skills
  - Required
• Communication and interpersonal skills
  - Required
• Reading and writing skills
  - Required
• Planning and organizing skills
  - Required

• HS Diploma or GED (or equivalent) - Required

• Completion of Company Orientation and Safety Training upon hire

• While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day;
  Frequently: 2.5 - 5.5 hours per 8-hour day;
  Occasionally: 0 - 2.5 hours per 8-hour day
• It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Last revised: 6/1/2019