Inside Sales Coordinator - Technical

Job Description Inside Sales Coordinator – Technical General Summary

Daily Thermetrics is seeking a Technical Inside Sales Coordinator to join our rapidly growing inside sales team. This position is responsible for providing admin support with request for quote requests, sales orders, purchase orders, order entry, and building stable client relations. The successful Technical Inside Sales Coordinator will ensure that sales support projects are completed on time to support the Outside sales team, and help ensure confirmation of sales orders.

Day-to-day job duties include extensive email and telephone use to communicate with engineers, designers, sales staff, vendors, and client reps.

• Provide support to Sales Team, assist in the preparation of RFQ’s, RFP’s, and sales order processing.
• Review engineering drawings, specifications, and related data to determine design factors for the purposes of quoting.
• Provide sales, client support by working directly with engineers to provide the customer with solutions to their specific applications.
• Build rapport with customers by exceeding service expectations.
• Assist in receiving and entering purchase orders and ensure on‑time shipments.
• Maintain close working relationship with sales team and clients to ensure that quotes and orders are turned into confirmed orders.
• Submit and maintain vendor data, manage payment terms, bonds, due dates for deliverables [vendor data/testing documents, etc.].
• Interact with multiple departments including engineering, drafters, QA, purchasing, & manufacturing.
• Contact clients to resolve issues, engineering changes, and sales questions.
• Assist with entering quotes and sales orders in ERP system.
• Other duties as assigned.

• Technical Aptitude:
  Need a strong understanding of technical, engineering terminology, concepts when communicating with customers regarding highly technical product concepts and engineering changes.
• Quoting and Sales Order Management: strong customer service orientation, project management,
• Communication:
  Must be able to communicate professionally, effectively with all levels of employees, customers, and management.
• Problem‑Solving:
  Need to be able to identify and resolve safety problems.
• Analytical
  
  Skills:
  
  Need to be able to analyze data and identify trends, as well as maintain required sales order, customer compliance.

• Bachelor’s degree
• Must possess strong technical problem‑solving skills,
• Professional communication skills (verbal & written)
• Strong attention to detail in a dynamic work environment with the ability to consistently recognize changing priorities throughout the day and respond accordingly
• Proficient computer skills, including Microsoft Office
• Organized & detail‑oriented with a commitment to 100% accuracy
• Enthusiastic team player, Creative thinker, focus on bottom‑line results.

• None

• Self‑driven proactive initiative to respond to fluid work environment and rapidly changing priorities
• Strong attention to detail.
• Team player with effective interpersonal skills.
• Enthusiastic team player, Creative thinker, focus on bottom‑line results while managing for Total Quality EHS Compliance
• Bilingual English and any other language, preferred. (written and verbal comprehension)

• Physically able to walk and maneuver about as needed, on shop floor, or fabrication shop.
• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 50 pounds at a time.

• Full‑Time.
• On‑Site, In‑Person in a dynamic manufacturing environment
• Monday to Friday from 8AM to 5PM, flexible schedule to accommodate two production shifts
• Will work closely with Engineering and Design team
• Reports to Inside Sales Manager.

• 100% Company paid Employee Only HDHP Medical.
• 100% Company paid Life Insurance.
• 401K with Employer Match.
• Medical Plan options available (two medical plans, dependent/family coverage options)
• Health Savings Account with Employer contribution.
• Flexible Savings Account.
• Optional Benefits:
  Dental, Vision, Supplemental Life Insurance, Disability, Accident plans.

• Must be legally authorized to work in the…