Inside Sales Representative

Overview

The Inside Sales Representative is a trusted, revenue-generating professional responsible for converting qualified inbound demand into long-term customer relationships with AI assistance. Opportunities originate from inbound calls, website form submissions, SEO, email marketing, Google Ads, chats, and existing customer activity. This role requires a strong blend of consultative selling, technical curiosity, pricing discipline, and ownership. The successful candidate is highly responsive, organized, and customer-focused—capable of independently managing accounts while collaborating across sales, marketing, operations, and customer support.

• Respond to inbound leads using AI-assisted prompts to prioritize, triage and respond effectively
• Qualify inbound leads and manage opportunities through the full sales cycle
• Conduct consultative conversations to understand customer applications and requirements
• Prepare, present, and follow up on quotes with a clear sense of urgency
• Negotiate pricing within established guidelines to close profitable business

• Manage a portfolio of existing customers and assigned accounts
• Build long-term, trust-based relationships that drive repeat business and referrals
• Follow-up on AI-generated insights for account expansion, cross-selling, and share-of-wallet growth
• Serve as a reliable point of contact for product selection, pricing, availability, and application support
• Handle customer concerns with ownership and professionalism, ensuring a positive experience

A Bachelor’s Degree is preferred but not mandatory.

• Critical thinking and problem-solving skills
• Time management and the ability to prioritize and multitask
• Excellent Communication, interpersonal skills, and documentation skills
• Self-motivated, results-driven
• Hard-working, dependable, and committed to excellence
• Proficient with modern web applications and the ability to interpret data to make informed decisions

• Salary negotiable, depending on experience and skills
• Health Insurance, Short- and Long-Term Disability Insurance
• Paid Time Off, Paid Holidays
• 401K plan with company matching
• This job does not include relocation allowance