Relationship Banker II; Northbrook Branch

Overview

Thank you for your interest in a career  Regions, we believe associates deserve more than just a job. We offer performance-driven individuals a place to build a career with opportunities for growth. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

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Relationship Banker II is responsible for meeting with customers and prospects in person and by phone to determine financial needs, and meeting those needs by proactively offering appropriate products, services, and guidance to achieve financial goals. This role offers an opportunity for candidates with retail or sales experience who are interested in a career with opportunities for growth, development, and upward mobility.

Regions’ mission is to make life better for our customers and communities. The successful candidate should be driven and competitive, as well as motivated to work as part of a team to achieve a common goal. This requires strong ability to identify customer needs and effective communication skills.

• Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutions
• Conducts outbound phone calls using generated customer and prospect lead lists to expand existing customer relationships and acquire new ones
• Educates and advises customers on Regions’ Consumer and Business products and services, including all loan and deposit types
• Educates customers on emerging technology and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easier
• Provides a consistent optimal customer experience, which may include greeting customers and processing transactions to ensure customers bank when, where, and how they choose
• Owns and resolves customer issues
• Refers customers to an internal team of experts when complex financial goals and needs are identified
• Follows all bank processes and procedures and adheres to applicable laws and regulations, including duties delegated and assigned by the Branch Manager; as a member of the branch team, ensures sound banking practices, including managing, identifying and reporting operational risks

This position requires tracking time for hours worked in excess of 40 per week and is eligible for overtime under the Fair Labor Standards Act.

This position is incentive eligible.

This position requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS). Please refer to the following for more information: (Use the "Apply for this Job" box below)..org

• High School Diploma or GED
• Ability to work Saturdays as needed
• Ability to handle cash and process cash transactions
• Ability to communicate in person, on the phone, and through electronic channels
• Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor
• Ability to walk and stand for extended periods of time
• Ability to lift up to twenty (20) pounds

• Bachelor’s degree
• Life Insurance License
• One (1) year of cash-handling, banking, and/or customer service experience

• Ability to adhere to policies, procedures, and guidelines
• Ability to assist customers with digital banking offerings
• Ability to handle multiple priorities simultaneously
• Ability to oversee large sums of cash
• Excellent relationship-building skills
• Strong communication and customer focus

Full time

Pay ranges are job specific and are provided as a point-of-market…