Inside Sales Rep

Job Description

Job Title:
Inside Sales Representative

Location: Houston or Louisiana
Department: Sales
Reports To: Sales Manager

Position Summary

The Inside Sales Representative is responsible for driving revenue growth by managing inbound sales inquiries and proactively developing new business through outbound cold calling and phone-based sales activities. The position requires frequent phone communication and approximately 15% travel to support customer visits, training, or trade events.

Key Responsibilities

• Proactively generate new business through outbound cold calling, follow-up calls, and email outreach.
• Manage inbound customer inquiries via phone and email, providing timely and professional responses.
• Develop and maintain strong relationships with distributors, OEMs, and end users in industrial markets.
• Identify customer needs and recommend appropriate products.
• Prepare and deliver quotes, process sales orders, and follow through to order completion.
• Collaborate with outside sales, engineering, production, and customer service teams to ensure customer satisfaction.
• Maintain accurate customer and opportunity records in the CRM system.
• Meet or exceed individual and team sales goals, call activity targets, and achieve revenue objectives.
• Participate in product training to maintain a strong understanding of hose materials, applications, and industry standards.
• Travel up to 15% for customer visits, distributor support, training, or trade shows as needed.

Required Qualifications

• Associate or bachelor’s degree preferred.
• 2+ years of inside sales, customer service, or phone-based sales experience.
• Comfortable with cold calling and high-volume phone communication.
• Strong verbal and written communication skills.
• Ability to build rapport quickly and professionally with customers.
• Basic proficiency with CRM systems, ERP systems, and Microsoft Office.
• Strong organizational skills and attention to detail.
• Ability to work independently while contributing to a team environment.

Preferred Qualifications

• Experience in industrial manufacturing, industrial hose, hydraulics, or valve and pump products.
• Technical aptitude and ability to learn product specifications and applications.

Experience supporting distributors or industrial accounts