Strategic Account Manager

Strategic Account Manager – Industrial Networking Position Responsibilities

The Strategic Account Manager (SAM) is responsible for driving revenue goals within an assigned portfolio of customers and target accounts. Working closely with partners, team members, and customers, the SAM will help grow INS business within existing large accounts as well as drive new logo business for specific INS target customers. The SAM is the main representative of the INS brand to our customers, and as a result, this role requires a high level of professionalism, discipline, and a drive to succeed.

• Professionally represent the INS brand and our partners to customers and prospective customers
• Consistently achieve revenue and profitability targets in top accounts and strategic target accounts
• Effectively leverage resources (SE’s, ISR’s, Solutions Sales, Services) to expand sale and provide solutions for assigned accounts/prospects
• Work closely with Sales Support and extended team to provide exceptional customer experience for INS’s most strategic accounts and prospects
• Navigate complex customer and partner organizations to drive results and grow customer business with INS
• Understand and utilize internal and external resources to present the right message at the right time to customers and prospective customers (serve as “quarterback” internally to direct resources where needed)
• Work closely with Sales Support to ensure the expectations of our clients are met
• Develop strong relationships with key customer and partner stakeholders
• Develop and maintain a strong funnel of opportunities
• Enter quotes and assist with order follow up and communication as needed (backup Sales Support)
• Develop an understanding of customer applications and where our products fit

• Excellent written and oral communications skills
• “Hunter” mentality thriving in social situations and learning about new applications
• Ability to prioritize and manage multiple requests from internal and external stakeholders
• Ability to learn and understand INS solutions and how they help our customers in their unique applications
• Expertise in navigating complex customer and partner organizations
• Team oriented and highly disciplined in day-to-day duties
• 10 years experience in a technical sales role
• Bachelor’s degree in a technical discipline or equivalent
• Experience with networking products, wireless products, automation, and IoT solutions
• Customer focused, self-starter who is comfortable navigating ambiguous situations
• The role of SAM is an in person, customer facing role. The SAM must be willing and able to make regular visits to customers and travel when necessary

We offer a comprehensive benefits package, including health and dental insurance, as well as a 401(k) program. We are proud to be an EEO employer. We maintain a drug‑free workplace and perform pre‑employment substance abuse testing and criminal background checks.

Industrial Networking Solutions (INS) provides networking and IoT solutions to our customers for mission‑critical communications. Since 1998, customer focus, creativity, and teamwork have created a foundation for success.