Service Account Executive

Job Overview

Convergint is looking for a full‑time, enthusiastic, results‑driven Service Account Executive to join our dynamic sales team. In this role you will prospect and cultivate new relationships, securing service sales opportunities, and grow with our organization.

You have a passion for providing world‑class service to customers, colleagues, and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You value a positive culture and embrace equal opportunity.

With 20 years of proven growth we are a leading service‑based systems integrator. Our culture is built on 10 values and beliefs that drive unmatched performance.

• Develop Pipeline: Work with decision makers to assess need, gain agreement on a business case, and establish a 3:1 pipeline over target.
• Proposal Construction: Construct winning proposals that include the quote, business case and unique qualifications.
• Presenting & Closing: Present proposals to decision makers while managing objections related to timing, price and competition; lead final negotiations to timely go/no‑go decisions.
• Market Focus: Identify, prospect, and develop pipeline for assigned markets/geographies; reflect opportunities in assigned market(s).
• Solution Focus: Identify and develop pipeline for assigned service solutions (maintenance services, SaaS solutions, managed services).
• Collaborate with Subject Matter Experts: Partner with Account Executives, service colleagues, and solution partners to create and deliver winning proposals; ensure the business case and solution lead to proposals that win.
• Manage Accounts: Maintain and cultivate relationships with existing customer accounts; ensure high customer satisfaction while meeting revenue and profit targets.
• Establish & Measure Market Awareness: Engage in networking activities, deliver impactful presentations, attend industry events, and actively participate in industry associations; generate new pipeline opportunities.
• Perform other duties and responsibilities as requested or required.

• Strong affinity for problem solving
• Motivated, driven and results‑oriented
• Desire to learn, understand and apply service solutions to customer challenges
• Ability to build customer confidence and cultivate business relationships
• Ability to work autonomously and as part of a team
• Proactively source opportunities
• Ability to adapt to business changes and build consensus
• Basic skills in Microsoft Office
• Strong presentation and communication skills

• 10 Company Holidays and Paid Time Off starting at 13 days annually
• Fun & Laughter Day Off
• Life insurance & Disability Plan
• Wellness Program
• 401K Matching Plan
• Colleague Assistance Program
• Competitive salary and compensation plan
• Vehicle reimbursement plan or company vehicle
• Corporate Social Responsibility Day
• Cell phone reimbursement (if applicable)
• Paid parental leave

• Education: Bachelor’s Degree or equivalent.
• Experience: Minimum of 3 years of B2B full‑cycle sales experience with proven success in consultative, non‑transactional sales environments.

Convergint is an Equal Opportunity Employer.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.