Enterprise Account Manager

At Will Scot, our team of nearly 5000+ people makes our company a Great Place to Work® and we believe our people are what give us a competitive advantage in the industry. Our differentiation begins with our values, which are lived through our employees and aligned to the needs of our customers and communities. From day one, we invest in your growth and your future, while giving back to the communities we serve.

Learn more about Will Scot and who we are. As North America’s leading provider of complete temporary space solutions, we have helped customers across 260+ locations in the United States, Canada and Mexico get the innovative flexible workspace and portable storage solutions that are right for their timeline and project, Right From the Start. Learn More.

Strategically develop and grow share of wallet while managing and expanding long‑term key business relationships with assigned, existing (between 7‑17) Enterprise Accounts. Build existing relationships while identifying growth opportunities to drive profitable revenue and new business development within the Client Accounts. Leverage customer relationships and execute strategic account plans to meet and exceed company expectations.

• Develop and maintain in‑depth knowledge of assigned Enterprise accounts, including their industry, goals, challenges, and opportunities.
• Act as primary liaison to Enterprise Account customers to ensure program benefits, reputation and customer service. Assure clear and regular communication to internal key WSMM roles such as commercial selling partners, operations, finance, legal, logistics, billing and management.
• Develop, implement and maintain an account plan establishing sales strategy, identification of key decision makers, critical customer contacts and overall strategic direction of the account to clearly communicate the customer’s needs and potential. Monitor progress against plans.
• Responsible for structured client calls specific to effectively implement strategies, encourage interaction and develop a deep understanding of the buying behaviour. Oversee account activities and intelligence while promoting quality work, timeliness in responses and achievement of goals/expectations, in support of management expectations and the Enterprise Accounts team.
• Effectively communicate and educate the value proposition and advantages of doing business with WSMM, highlighting consultative expertise, best‑in‑class customer service and overall company strengths.
• Establish a cadence of Q  and/or Annual reviews for account review, proactive planning and presentation of tailored solutions.
• Remain up to date and knowledgeable of current and new WSMM products/acquisitions and pricing guidelines to proactively and relevantly maximise exposure to revenue opportunities.
• Develop and maintain strong executive participation both at WSMM and at assigned Enterprise Accounts to extend and utilise the expertise of internal resources to assist in initiatives and relationship expansion.

• Identify upsell and cross‑sell opportunities and buying behaviour/influences unique to each Enterprise Account as it pertains to account development, product penetration and marketing.
• Drive core product revenue and value‑added revenue across all WSMM product offerings.
• Lead solution development efforts that best address a customer’s needs, while coordinating the involvement of all necessary corporate, regional and local sales and implementation teams.
• Identify opportunities, buying behaviours, trends, geographic reach and market share which can assist or lead the sales process to deliver customer satisfaction and increase revenue.
• Develop customised, strategic marketing outreach, at a minimum of one per year per Enterprise Client. Stay aware of our WSMM marketing initiatives that may be relevant to promote to clients.
• Maintain familiarity with industry and market segments, trends, competitors and other dynamics that could influence an Enterprise client’s buying behaviour and needs.
• Negotiate new contracts and renewals with commercially viable terms together with the Director and VP…