Sales Assistant - Houston, TX

Company:
Legend Homes

Job Title:

Sales Assistant

Department:
Sales

Reports To:

Area Sales Manager

Status:
Full Time / Non-Exempt - Hourly

The success of our Company begins with the success of each sales assistant in his or her own community. In that spirit, each sales assistant is entrusted to operate his/her office as if it is his/her own business. A successful sales assistant will maintain the cleanliness of his/her model home(s) and ensure their model home(s) is in the best condition for viewing.

In addition, the sales assistant will ensure to provide the utmost service to customers by responding to any inquiries in a timely manner and ensuring a customer is provided materials and/or service needed during their visit.

• Responsible for maintaining cleanliness and operation of the model home(s).
• Must open and close model home(s).
• Check all signs, making sure they are in place and correct.
• Check “sold” and “available” signs – update as necessary.
• Replace torn or tattered flags as needed.
• Ensure landscapers are adhering to our standards.
• Sweep the entrances and mats daily. Order new mats as needed.
• Update plat map with “sold” and “available” homes on a daily basis.
• Do a comprehensive “punch list” weekly of any paint, caulking, nail pops, settlement cracks, etc., in your model and inventory for your superintendent.
• Report any broken furniture that needs replacement to the Marketing Department.
• Review all Sales and Marketing materials for accuracy weekly and replace as needed (price sheets, inventory sheets, community information, etc.).
• Check and return any messages received immediately.
• Communicate with a sales counselor thoroughly on all issues.
• Complete weekly reports.
• Call everyone in backlog every week.
• Verify that all paperwork submitted to Contract Administration is complete and accurate and address any discrepancies immediately.
• Assist on any mortgage issues, as needed.
• Follow‑up with all outside lenders on loan status of buyers, as needed.
• Be familiar with your competition (floor plans, pricing, incentives, home site availability, etc.).
• Assist with MLS entries.
• Know inventory and homes under construction (floorplan, pricing, incentives, closing expectations, etc.).

• Strong verbal and written communication skills.
• Team‑player and collaborator.
• Service‑oriented attitude.
• Ability to build positive rapport with individuals at all levels of the organization, as well as outside the company.
• Ability to maintain professionalism and a strong customer‑focused demeanor with demanding clientele.
• Excellent time‑management skills, detail‑orientation, and ability to multi‑task and prioritize work.
• Effective communication and interpersonal skills and proficiency in English. Must be able to articulate needs and convey information verbally and in writing effectively with employees, customers, supervisors, and co‑workers throughout the organization.
• Able to work in an equitable, inclusive, and diverse environment.

• High School Diploma or Equivalent.

• Professional office environment.
• Periodic travel required.
• Must be able to traverse and inspect all areas of home site and home in all types of weather; this may include walking, climbing, reaching, bending, crawling or stretching.
• Must be able to lift up to 10 pounds at a time.

Camillo Companies value a diverse and inclusive workplace. We strongly encourage women, people of color, LGBTQIA+ individuals, people with disabilities, and veterans to apply. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members regardless of race, color, religion, sex, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, pregnancy, parental status, military service, or other non‑merit factor.