Technical Sales Account Manager

Are you ready to move your career forward and help shape our company’s and customers’ futures? If you aspire to challenge yourself, work with the best in the industry and join a successful team where you can make a meaningful contribution, then we invite you to join us at Ketjen Corporation, a provider of advanced catalyst solutions to leading producers in the petrochemical, refining, and specialty chemicals industries.

Together, we can create a legacy marked by innovation, excitement, and energy.

• Take ownership as Ketjen’s interface with the customer.
• Perform and/or manage commercial activities deemed appropriate to serve customer’s needs thereby developing a strong credibility for Ketjen that leads to sales of our products.
• Guide internal teams to meet customer’s technical and commercial requests and continually provide feedback to internal stakeholders on the cost/benefit of supporting key account.
• Build and maintain relationships with Leadership and Decision Makers within accounts.
• Manage relationship by representing Ketjen in multiple engagements and meetings, as required.
• Know when to draw in Ketjen Leadership Team, as needed.
• Prepare and execute account plans.
• Prepare, present, negotiate, and discuss commercial proposals with customers.
• Track and maintain accurate forecasting of customer usage rates.
• Provide market intelligence and industry trends for strategic purpose.
• Meet/exceed group and individual annual and quarterly targets (volume/profit) as set by division management in Annual Operating Plan.
• Successfully negotiate and secure long term supply agreements as per business requirements.
• Factual and timely internal reporting by using company appropriate tools.
• Document and update all customer interfaces and contact points in CRM system.
• Support improvement of industry perception of Ketjen technical strength and value propositions.

• Bachelor’s degree:
  Engineering discipline preferred.
• Minimum 5+ years in refining industry; preferably with experience in Hydroprocessing and/or FCC Unit operation.
• At least 3+ years in a sales‑related role.
• Strong communication skills to present and explain commercial offers, technical offers, and unit optimization reports to customers.
• Negotiation skills and experience.
• Ability to build connections, credibility and exert influence internally as well as externally.
• Perseverance, persuasiveness, and confidence.
• Professionalism, passion, and commitment.
• Organizational skills.
• Ability to travel up to 40%.
• Proficient in Microsoft suite.
• Experience with CRM tools.

• Competitive compensation and benefits.
• Hands‑on technical experience.
• Job variety and career flexibility.
• Collaboration with seasoned employees at every level.
• Proven record of innovation.
• Company‑wide focus on economic and environmental sustainability.
• Deep commitment to communities, education, and social development.
• Concern and compassion for fellow employees.
• Among the best safety records in the industry.
• Resources to support professional and personal growth.

EEO is the law. Equal opportunity employer. Minorities, women, protected veterans, disabled, sexual orientation, gender identity.