Part-Time Bilingual Community Development Advisor

Part‑Time Bilingual Community Development Advisor

The Community Development Advisor is responsible for generating pre‑need sales for locations in the assigned market area including cemetery property, cemetery merchandise, cemetery services and prearranged funeral/Cremation plans.

• Actively builds relationships in the community to educate and guide families in their pre‑planning decisions
• Excels in setting appointments, giving pre‑planning guide presentations and product presentations
• Provides professional park tours of each location within their area
• Completes paperwork timely, neatly and accurately, including all specific requirements for contract processing
• Actively tracks all sales activity and ratios to measure strengths and areas for improvement
• Uses CRM to track contacts and ensure professional follow‑up
• Contacts new and existing customers to discuss how specific products or services can meet their needs
• Prospects daily using multiple methods including cold calling, door‑knocking, mailers, seminars, and outside events
• Provides world‑class customer service, a positive attitude, and a willingness to do “Whatever it takes”
• Keeps current on areas related to our profession (veteran’s benefits, social security benefits, end‑of‑life decisions, etc.)
• Builds relationships with churches, civic groups, veteran organizations, hospices, senior living and other community groups; once relationships are established, pre‑planning seminars are scheduled and conducted in accordance with North Star Memorial Groups established program
• Works multiple prospecting avenues such as web leads, seminars, park patrolling, file reviews, direct mail, and all other prospecting methods in accordance with North Star’s sales playbook
• Schedules 10‑12 pre‑need appointments each week that are tracked in the CRM
• Answers telephone inquiries about cemetery products and services pre‑need planning
• Attends training programs scheduled with sales leaders and regional leadership

• High School Diploma or equivalent
• Valid driver’s license and satisfactory driving record
• Must have reliable transportation
• Knowledge of current federal, state and local regulations related to the cemetery and funeral industry

We are an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.

Seniority level:
Associate

Employment type:

Part‑time

Job function:
Strategy/Planning and Information Technology

Industry: Individual and Family Services