Project Specialist

Benefits:

• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Founded in 1990, FERPA Precision Machine, Inc. is a family‑owned precision manufacturing company specializing in high‑performance seals, engineered thermoplastic components, and precision‑machined parts for aerospace, space, energy, industrial, and other demanding applications.

As an AS9100D and ISO 9001 certified manufacturer, FERPA provides innovative, reliable, and on‑time solutions through CNC machining and specialized manufacturing processes. We work with a wide range of advanced engineering plastics and high‑performance metals to support customers requiring tight tolerances, complex geometries, and critical quality requirements.

Committed to continuous improvement, customer satisfaction, and long‑term growth, FERPA combines advanced manufacturing technology with a collaborative, team‑oriented culture where employees are encouraged to learn, contribute, and grow professionally. We value integrity, accountability, innovation, and exceptional service as we continue our tradition of manufacturing excellence.

We look forward to partnering with you!

FERPA is actively expanding its presence in aerospace, space, energy, and high‑performance sealing markets. We are seeking a customer‑focused, detail‑oriented professional to manage customer relationships, prepare quotations, coordinate projects, and support business development initiatives involving precision machined components and engineered thermoplastic products.

This role serves as a key liaison between customers and internal teams, ensuring projects move smoothly from RFQ through shipment while maintaining exceptional customer service, responsiveness, and attention to detail. The successful candidate will help support customer retention, account growth, new business opportunities, and the continued expansion of FERPA's capabilities within our target markets.

The ideal candidate is outgoing, organized, technically curious, comfortable learning manufacturing processes and materials, and enjoys building strong relationships with customers, suppliers, and internal teams.

This is a hybrid position, working three days per week in the office and two days remotely.

• Serve as the primary point of contact for assigned customer accounts, building and maintaining strong relationships with engineers, buyers, planners, and other key customer contacts.
• Manage customer projects from RFQ receipt through final shipment, ensuring customer requirements, timelines, and expectations are met.
• Review customer drawings, specifications, material requirements, and quality requirements to prepare accurate and competitive quotations.
• Coordinate with programmers, production personnel, suppliers, and subcontractors to develop manufacturing plans, obtain pricing, assess feasibility, and support quote development.
• Estimate material costs, procure materials, and coordinate outside processing services including passivation, plating, coating, etching, heat treating, and other subcontracted operations.
• Maintain regular communication with customers regarding quotations, order status, lead times, delivery schedules, and project updates.
• Support production scheduling and order management activities to help ensure on‑time delivery and customer satisfaction.
• Follow up on open quotations and identify opportunities to convert RFQs into orders.
• Identify opportunities to grow existing customer accounts and support new business development initiatives.
• Maintain accurate customer, project, and quotation records within company software systems.
• Support supplier onboarding, customer onboarding, vendor registrations, and capability presentations as required.
• Maintain a professional Linked In presence and participate in digital outreach activities to promote FERPA's capabilities, increase industry visibility, drive website traffic, and support lead generation efforts.
• Promote FERPA's capabilities in precision machining, engineered thermoplastics,…