Account Manager

Summary

As the Houston Account Manager for Drilling equipment, you will maintain high-level client relationships at key large drilling organizations and oilfield services organizations in the Houston Texas area. You will be responsible for aligning Forum Drilling products and initiatives with client requirements and producing booking successes at annual target levels. You will drive profitability through strategic account management, working with internal teams and client partners to arrive at solutions that benefit both organizations.

You will also drive communication between internal global teams within the drilling organization to help deliver solutions and achieve booking goals.

• Ensure achievement of global sales bookings targets.
• Elevate and cultivate executive-level relationships across countries (internally and externally).
• Negotiate large contracts, master supply agreements, and master contractual agreements with a strong understanding of legal contract terms and risk landscape.
• Identify opportunities, assemble pursuit plans, lead contract negotiations, and assemble execution teams to meet expected profitability and delivery performance.
• Develop and execute strategies to attract, grow, and maintain global customer relationships, including executive relationships, customer mapping, and reference selling.
• Provide tactical and strategic leadership in opportunity identification and issue resolution within assigned accounts and/or business units.
• Lead pursuit of new agreements, value‑add/total cost of ownership (TCO) commitments, and increase customer wallet share.
• Maintain and manage a pipeline of opportunities at named accounts, sharing information to prevent over‑forecasting or dual pursuits.
• Identify opportunities for related products or services offered by Forum Drilling, facilitate introductions, and engage in multi‑person sales cycles while retaining customer control and opportunity development.
• Communicate customer activity and key points.
• Lead high‑level sales engagements with drilling companies, oilfield services companies, and occasionally distributor/supply organizations.
• Recommend internal and external innovative new products to support marketplace or client needs.

• History of success in maintaining and developing key relationships.
• Understanding of drilling equipment, including pursuits requiring customer operations, engineering, and purchasing interaction.
• Strategic management of large complex product offerings with knowledge of installation and commissioning requirements.
• Ability to recognize opportunities and create new opportunities within assigned accounts.
• Understanding of business and management principles involved in strategic planning, resource allocation, leadership, and coordination of people and resources.
• Effective communication and interpersonal skills with an aptitude for building strong client relationships.
• Networking and navigating the political landscape of large complex customers, focusing on reaching the decision‑maker regardless of title.
• Aptitude to learn technical details of product offerings and associated control systems.
• Proficiency with CRM software and Microsoft Office.
• Proficiency with CRM forecasting and delivering detailed support to management initiatives.
• Confident, relentless approach that can withstand significant internal and external pressure.
• Ability to navigate across cultures.

• High school degree or equivalent required (with extensive experience).
• Bachelor’s degree in sales, business administration, engineering, or a relevant field preferred.

• 10+ years of sales experience in outside sales and/or account management.
• 8+ years of experience selling at an executive level as a key account manager managing large account portfolios.

• Ability to travel 25‑30% to support client requirements outside of Houston and to visit internal manufacturing/R&D centers and Forum regional offices.

FET is an Equal Opportunity Employer. FET does not discriminate based on race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected under federal, state, or local law. All employment decisions and practices at FET are subject to the foregoing non‑discrimination provisions and are based solely on merit.