Retail Sales Manager

Job Location:

TX - ELMSWORTH STORE - D3 - Houston, TX 77099

Position Type:
Full Time

Salary Range: $35,900.00 - $55,900.00 Base + Commission/year

My Wireless, an AT&T Authorized National Retailer, is currently looking for an experienced Retail Sales Manager who is excited to work in an industry that isn’t likely to slow down. As a Retail Sales Manager, your ability to coach and develop team members into successful Retail Sales Associates with a focus on providing a best‑in‑class customer service experience and building a loyal client base will determine your success in this role.

• Training and leading a team to deliver an extraordinary customer experience that exceeds sales targets.
• Supervising daily operation of the location including hiring, scheduling, developing, and coaching a team to ensure consistently great customer experience, strong sales results, and quality store operations.
• Achieve location goals by coaching and developing team members to meet company‑established Key Performance Indicators.
• Maintain location staffing through employee retention, recruiting and team member training and development.
• Build a steady client base through ethical and customer‑centric business practices.
• Establish business accounts by partnering with AT&T Signature team and holding community events outside the store.
• Maintain a clean and safe store environment through inventory counts, securing devices, and merchandising in adherence to company standards and policies.
• Maintain operations by initiating, coordinating, and enforcing operational policies and procedures.
• Uphold the stability and reputation of the location by complying with legal requirements.
• Keep informed of professional and technical knowledge by attending educational workshops, reviewing professional publications, and establishing personal networks.

• Strong base pay and a commission and bonus schedule that rewards hard work, dedication, and commitment to excellence.
• Ongoing paid training.
• Exciting career paths and growth potential.
• Uncapped commission program when meeting or exceeding sales goals.
• Medical, Dental and Vision coverage.
• Life Insurance.
• 401(K) Retirement Program.
• Paid Vacation Time.
• Total Pet Plan and Pet Insurance.
• Employee Assistance Program.
• Discounts on our latest devices and AT&T service plans.
• Welcome kit of fun gear to get started, including 2 AT&T work shirts and personal protective equipment.
• Exclusive sales contests and incentives for hitting key AT&T initiatives.

• 1 year management experience in a similar field (required), preferably in the Wireless Industry.
• 1 year retail or customer‑facing sales experience (required).
• Ability to work flexible hours including evenings, weekends, and holidays (required).
• Demonstrated ability to meet performance and operation standards (required).
• Ability to motivate, lead, and coach to results (required).
• Strong organizational skills and attention to detail (required).
• Highly effective communication and interpersonal skills (required).
• Bilingual (preferred but may not be required depending on location).
• Bachelor’s degree (preferred).
• Retail or customer‑facing sales experience in the telecommunications industry (preferred).
• Experience prospecting through outbound calls (preferred).
• Must be at least 18 years of age, legally able to be employed in the US, and have a high school diploma or equivalent (required).

The physical demands described here are representative of those that must be met by an employee with or without reasonable accommodation to successfully perform the essential functions of this job. While performing the duties of this job, most of the time is spent standing and walking around, moving for prolonged periods of time, and occasionally lifting and moving objects up to 10 pounds.

The employee is frequently required to reach with hands and arms. Other movements may include climbing ladders, balancing on ladders, stooping, kneeling, crouching, and fine handling of display materials and merchandise. Dexterity is required. Specific vision abilities required by this job include being able to work with small parts in mobile phones and being able to look at a computer screen for prolonged periods of time.

These requirements can be met by the individual’s use of eyeglasses or contacts.

My Wireless is an equal opportunity employer and does not discriminate against current and prospective employees based on race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age for individuals over forty years of age, military and veteran status, sexual orientation, or any other basis protected by applicable federal, state, and local laws.