Sales Operations Manager

Mustang Rental - Northwest Houston, 5410 Burr Oak Dr., Houston, Texas, United States of America

Building Texas… Powering the World

Since 1952, Mustang has proudly served the construction, oil & gas, power generation, marine, and manufacturing industries as the authorized Caterpillar® dealer for Southeast Texas. Start your career with Mustang Cat - one of America's Greatest Midsize Workplaces of 2025!

Now Hiring:
Sales Operations Manager

Sales Operations | Salesforce CRM | Business Analytics | Commercial Strategy | Construction Equipment

Join Mustang Cat — Building Texas. Powering the World.

We're looking for a strategic, analytical, and results-driven Sales Operations Manager to help elevate the performance of our sales organization. This role is ideal for someone who enjoys turning data into business decisions, improving sales processes, and partnering with leadership to drive revenue growth.

If you're passionate about sales strategy, CRM optimization, forecasting, and business intelligence, we'd love to hear from you.

Why Join Mustang Cat?

• 401(k) with Company Match
• Paid Vacation, Holidays & Sick Time
• Tuition Reimbursement
• Stable, Family-Oriented Company with More Than 70 Years of Success

What You'll Do

As the Sales Operations Manager, you'll serve as a trusted business partner to Sales Leadership by improving the tools, processes, reporting, and analytics that drive commercial success.

Key responsibilities include:

• Lead the company's sales operations strategy and drive continuous improvement across the sales organization.
• Serve as the primary administrator and business owner for Salesforce CRM, ensuring data integrity, user adoption, reporting, and process optimization.
• Develop executive dashboards and reporting for revenue, pipeline, forecasting, customer growth, sales activity, and key performance metrics.
• Lead weekly pipeline and forecast review meetings with Sales Leadership.
• Partner with Sales Managers on territory planning, account assignments, customer segmentation, and growth strategies.
• Support Strategic Account Managers by preparing Quarterly Business Reviews (QBRs), executive reporting, and customer performance analytics.
• Analyze sales performance, pricing trends, quote activity, and forecast accuracy to identify opportunities for growth and operational improvement.
• Collaborate with Operations to identify fleet availability opportunities that maximize revenue and customer satisfaction.
• Develop sales playbooks, standard operating procedures, onboarding materials, and best practices.
• Lead cross-functional initiatives that improve sales productivity, customer experience, and operational efficiency.
• Present business insights and recommendations to executive leadership using data-driven analysis.

What We're Looking For

• Bachelor's degree in Business, Finance, Analytics, Marketing, or a related field, or equivalent experience.
• Five or more years of experience in Sales Operations, Commercial Operations, Business Analytics, Sales Management, or a similar role.
• Advanced Salesforce CRM experience, including reporting, dashboards, and user administration.
• Advanced Microsoft Excel skills;
  Power BI, Tableau, or other business intelligence platforms are preferred.
• Strong analytical, project management, and organizational skills.
• Excellent communication and presentation abilities with experience supporting executive leadership.
• Ability to influence cross-functional teams and drive organizational change.
• Experience with in construction equipment, equipment rental, industrial distribution, manufacturing, or heavy equipment industries is strongly preferred.

Success in This Role

Successful candidates will have experience improving sales performance through data, technology, and process optimization. You'll be comfortable working across departments, influencing business decisions with analytics, and helping leadership make informed strategic decisions that drive growth.

Mustang Cat is an Equal Opportunity Employer.