Cargo Sales Manager

As the business expands, we are pleased to announce an incredibly exciting opportunity to join our Cargo Sales Team as a Cargo Sales Manager. This role is on-site and open to either Dallas or Houston cargo office.

• Ensure an overall utilization of booked seats for more than half of capacity measured from 90 days prior to departure.
• Plan, direct, and control all selling and marketing activities of the station and penetrate the local market to secure new sources of revenue.
• Meet and/or exceed the set cargo revenue targets.
• Assist RCM in preparing and controlling the revenue and cost budget.
• Prepare a business and marketing plan to optimize revenue opportunities and maximize QR’s presence in the market.
• Negotiate short-, medium-, and long-term pricing initiatives to mutual benefit which are consistent with the station’s revenue goals and pricing guidelines.
• Direct sales visits with freight forwarding community in local region.
• Evaluate QR’s market share, traffic movements to/from station and other airline practices and identify areas of concern and recommend remedial action.
• Ensure QR’s participation in sales campaigns and public events, collecting sales leads for circulation to concerned departments and stations. Liaise with marketing department to obtain technical assistance.
• Weekly and monthly sales reporting to RCM.
• Ensure all agent/freight forwarder queries are answered with effective solutions on time.
• Monitor customer complaints for any trends and where appropriate initiate corrective action plan.
• Oversee and supervise employee’s daily activities.
• Regularly evaluate the department or teams' objectives, plans, procedures and practices, and make appropriate changes if needed.

• Bachelor's degree or equivalent
• Minimum of 5 years of job-related experience preferably within air freight industry
• Commercial acumen and ability to spot market and industry trends.
• Demonstrated experience managing and developing a team, with responsibility for coaching, performance management, and day-to-day leadership.
• Microsoft office skills (word/PowerPoint/Excel)
• Knowledge of IATA/ TACT Regulations

You must be authorized to work lawfully in the United States. This position is not eligible for visa sponsorship.